J065-- Nurse Call Support and software Intent to Sole Source

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 (VA VHA VISN 5) is seeking to sole source a contract for Jeron Nurse Call System software maintenance services at the Louis A. Johnson VA Medical Center in Clarksburg, WV. The intended contractor is Standard Communications Inc., the original manufacturer of the system, who will provide comprehensive maintenance including remote managed services, 24/7 help desk support, and software support and assurance. The contract will cover a one-year period from May 1, 2025 through April 30, 2026, with emergency support available continuously. Potential vendors are invited to submit responses demonstrating why competition might be advantageous to the government, though this notice is primarily informational. The deadline for responses is March 31, 2025, with the contract expected to be awarded under FAR 13.106-1(b)(1) as a firm-fixed-price arrangement.

The contract does not have a specific set-aside designation and will utilize the NAICS category 541511 for Custom Computer Programming Services. Standard Communications, located in Fairfax, VA, is positioned as the sole source provider due to their status as the original system manufacturer. While specific award value details are not explicitly stated, the contract will cover comprehensive software maintenance including system updates, enhancements, and technical support with priority-based response times for issues ranging from critical to low-priority. The maintenance services will include 24x7x365 emergency support and a full range of software assurance activities. The government's evaluation will focus on whether alternative vendors could provide more advantageous competitive options compared to the incumbent manufacturer.