J059--Vocera Maintenance and Support Contract (VA-27-00000399)
Award Notice Posted
- Solicitation number
- 36C10B27Q0013
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Awarded
- to Alvarez LLC
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- Contract number
- NNG15SD19B36C10B27F0020 Federal contract award
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center awarded a firm-fixed-price task order under the NASA SEWP V GWAC to Alvarez LLC for $1,466,495.78 on October 20, 2026, for Vocera Premier Plus professional services, software licenses, and maintenance at Hampton Veterans Administration Medical Center.
The base period runs 12 months from November 1, 2026 through October 31, 2027, with two optional 12-month extension periods. Performance occurs at Hampton VA Medical Center (100 Emancipation Drive, Hampton, VA 23667) and North Battlefield Community Clinic (70 Knells Ridge Boulevard, Chesapeake, VA 23320). The award was made under the Service-Disabled Veteran-Owned Small Business set-aside with a 150-employee size standard. The requirement encompasses up to 500 Enterprise Voice License users, including one SIP Telephony 6-port license, 300-User Enterprise License, 50-User Enterprise Add-on Licenses, Vocera Collaboration Suite Premier Support, and Engage Premier Support licenses across both facilities. Services include data and device management, software management, deployment optimization, training, issue escalation, and server administration. The VA justified this single-source award under 41 U.S.C. 4106(c)(2), asserting that Vocera is the sole manufacturer offering the required hands-free, wireless, voice-activated communication devices and that market research found no viable substitutes.
Notice text
Please see the attached Award and Justification documents for this award notice. Awarded contract NNG15SD19B36C10B27F0020 to Alvarez LLC for 1466495.78 on 2026-10-20.
Files
| File | Type | Posted |
|---|---|---|
| JA-Vocera- Final_Redacted.pdf | ||
| NNG15SD19B 36C10B27F0020 - Final_Redacted.pdf |
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