J035--564-25-4-081-0716 - Exercise Base Year Dolbey Fusion Dictaphone Transcription System Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 is conducting market research for comprehensive maintenance and support services for the Dolbey Fusion Dictaphone Transcription System at the Veteran's Health Care System of the Ozarks. The procurement seeks vendors capable of providing annual software licenses, remote support, system upgrades, technical support, emergency repairs, and priority parts delivery for medical dictation system hardware and software. The services will be performed on-site at the main facility in Fayetteville, Arkansas, with vendors required to demonstrate OEM equipment authorization and provide documentation about their business size and contract vehicle availability. The VA encourages small business participation and requests estimated market research pricing to help determine the procurement strategy for the forthcoming solicitation. Vendors must respond to this Sources Sought Notice by July 21, 2025, at 4:00 PM CST, with the point of contact being Contract Specialist Stephanie Watts at the G.V. (Sonny) Montgomery VAMC in Jackson, Mississippi.

This procurement operates under NAICS code 811310 with a small business size standard of 1,000 employees and falls under PSC category J035 for maintenance/repair/rebuild of equipment and service trade equipment. No set-aside designation is currently specified for this opportunity, indicating it may be a full and open competition. The period of performance is scheduled from August 25, 2025, through August 24, 2026, with option years available for extension. The contract structure appears to be designed as an exercise base year with potential multi-year options, though specific award values or budget ranges have not been disclosed in the available documentation. The procurement involves maintaining and supporting medical dictation systems critical to healthcare operations at the VA facility, requiring specialized technical expertise and potentially ongoing service commitments.