IT Equipment Hardware, Software and related IT services

RECOVERY ACT - THIS NOTICE IS PROVIDED FOR INFORMATION PURPOSES ONLY.  THIS OPPORTUNITY IS BEING PROCURED THROUGH AN 8(A) DIRECT AWARD.

THIS IS NOT A REQUEST FOR PROPOSALS OR REQUEST FOR INFORMATION.

The purpose of this contract is to acquire information technology equipment hardware, software and related information technology services.

The Small Business Administration (SBA) requires the services of a company to provide provisioning and related services for IT hardware, software and related services.  This contract requires the successful applicant to hold 8(a), HUBzone, Service Disable Veteran or other SBA priority status.

The conract requires the fulfilment of the following requirements:

1. Serve as the point of sale to the SBA for hardware, software and related IT services covering the nationwide organization.
2. All transactions are to be accomplished using an E-commerce site provided and maintained by the vendor.
3. Customer service representattive shall be available to SBA employees during the standard hours of Agency business.
4. Separate but related warranty support and RMA procedures shall be provided to clearly articulate guidelines and step by step procedures to be followed to resolve any hardware or software problems.
5. Pricing for all products available on line must be updated as frequently as vendor obtains updated pricing from distributor or manufacturer.
6. As the prime contractor the successful bidder shall establish subcontracting relatinonship with multiple 8(a) companies to compliment business classification.