Internet Service for Kilmer Hall Student Activity Center

The Department of the Air Force Air Education and Training Command is seeking internet service provision for the Kilmer Hall Student Activity Center located at Joint Base San Antonio-Randolph. The requirement calls for maintaining existing fiber and coax lines and providing 1 gigabyte connectivity with dual gateways consisting of a main line and backup fail-over line, along with dedicated fiber switch, modem, router, and static IP addresses. Contractors must comply with FCC customer service standards, conduct pre-scheduled maintenance during normal duty hours (7:30 AM to 4:30 PM, Monday through Friday, excluding Federal Holidays), and respond to equipment failures within 24 hours with parts shipment and repair initiation within 48 hours. The government is using this Request for Information as a market research tool to identify qualified contractors and gather pricing information regarding service capabilities, bandwidth options, installation timelines, and applicable pricing factors. All responses must be submitted by email to Shannon Mansfield at shannon.mansfield@us.af.mil by April 22, 2026, at 10:00 AM CST, with questions referenced in the subject line as "Internet Service for Kilmer Hall Student Activity Center CONS PR# F2MRAH6068AC01."

This procurement is designated as a total small business set-aside under NAICS code 517111 (Wired Telecommunications Carriers), with small business respondents encouraged to identify any applicable socio-economic designations such as HUBZone, service-disabled veteran-owned, or women-owned status. The contract period runs from August 18, 2026, through August 17, 2027, with four option years extending through August 17, 2032, for a potential five-year contract duration. All contractor and subcontractor employees must be U.S. citizens subject to National Crime Information Check screening and must coordinate base entry at the Walters Street Gate with the Government's Point of Contact. The government has indicated that responses are strictly voluntary and shall not be construed as binding quotes or as anticipating a specific contract award. No specific budget or award value range has been disclosed in the pre-solicitation notice, though vendors should be prepared to provide detailed pricing information addressing installation costs, infrastructure, bandwidth, and contract length factors.