Intent to Single Source Notice-Enghouse Interactiv

Closed Special Notice Posted

Solicitation number
89503026QWA000284
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
More information

Notice details come from SAM.gov. Updated .

About this opportunity

The Western Area Power Administration, a division of the Department of Energy, has issued a Special Notice announcing its intent to acquire software upgrade services on a single-source basis. The procurement involves the Enghouse Interactive Quality Management Suite (QMS) and CallRex system software upgrade services. This notice was posted on February 13, 2026, with a deadline of February 23, 2026. The acquisition will be conducted under FAR Part 12 procedures. This is explicitly not a competitive request for proposals or quotes, indicating the Agency has already identified Enghouse Interactive as its intended source.

Responsible sources may submit capability statements within 10 calendar days of the notice publication date to demonstrate their ability to satisfy the Government's requirements. Interested contractors must submit documentation supporting their capacity to meet the specified requirements. The Government retains sole discretion in determining whether to compete this requirement based on the responses received to this notice. Contractors should note that this procurement falls under the Software Publishers NAICS category (513210) and IT and Telecom Business Application/Application Development Software as a Service PSC category (DA10). While this is a single-source procurement, the Agency is open to reviewing alternative proposals from capable sources before making its final determination.

Notice text

The Western Area Power Administration, Corporate Service Office intends to acquire on a Single Source basis the acquisition of the Enghouse Interactive (EI) Quality Management Suite (QMS) / CallRex system software upgrade services.

The resulting procurement will be conducted in accordance with RFO FAR Part 12. THIS IS NOT A REQUEST FOR COMPETITIVE PROPOSALS/QUOTES. Responsible sources may submit a capability statement in response to this requirement, which shall be considered by the Agency. Capability statements must be received within 10 calendar days after date of publication of this notice and shall include documentation on ability to satisfy the Government’s requirements. A determination by the Government not to compete based upon responses to this notice is solely within the discretion of the Government.

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