Information Technology Delivery and Operations Support Services (IT DOSS)

The Federal Law Enforcement Training Center (FLETC), part of the Department of Homeland Security, has issued a Special Notice for Information Technology Delivery and Operations Support Services (IT DOSS). This draft announcement seeks industry feedback on a comprehensive IT support contract that will serve FLETC's four Training Delivery Points located in Glynco, Georgia; Charleston, South Carolina; Cheltenham, Maryland; and Artesia, New Mexico. The procurement will be conducted as a full and open competition without any set-aside restrictions. The contract structure includes a twelve-month base period with nine twelve-month option periods, creating a potential ten-year total contract duration. FLETC plans to use a two-phase advisory down-select procurement process with six evaluation factors spanning technical capabilities, staffing, experience, past performance, work statement, and pricing.

The primary purpose of this Special Notice is to gather industry input and allow for refinement before issuing the final solicitation for IT DOSS services. The service catalog encompasses 19 core IT service areas including application support, compute services, data center management, network infrastructure, cybersecurity, and end-user support across all FLETC locations. Contractors interested in providing feedback must submit their statements and comments electronically to two specified FLETC email addresses by close of business on October 30, 2025, using a prescribed format that references specific document sections and page numbers. The email subject line must contain the solicitation number 70LGLY26ITDOSS and be sent to both designated contacts. This opportunity is open to all eligible contractors without restrictions, as it will be conducted under full and open competition rules. The government's evaluation will occur in two phases, with Phase I focusing on technical approach, staffing plan, corporate experience, and past performance, while Phase II will evaluate the Performance Work Statement and price proposal.