ICE EHR enterprise platform

Closed Special Notice Posted

Solicitation number
JA250247
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Washington, District of Columbia 20024, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Immigration and Customs Enforcement (ICE) has published a Special Notice for a sole source bridge contract for an Electronic Health Record (EHR) enterprise platform to manage medical records for detained individuals. The contract is being awarded to eClinicalWorks under FAR 6.302-1, which allows for sole source procurement when only one responsible source can satisfy agency requirements. This 12-month bridge contract will serve 18 IHSC detention facilities and provide continued licensing for 1,478 user accounts. The contract includes ongoing technical support, software updates, and maintenance for the proprietary correctional health system. The notice was posted on August 20, 2025, with responses due by August 28, 2025.

The primary purpose of this sole source justification is to maintain uninterrupted healthcare documentation and delivery while ICE develops a competitive acquisition strategy for a replacement EHR system. eClinicalWorks is positioned as the only vendor capable of providing the specialized expertise and proprietary system integrations necessary to avoid disrupting mission-critical operations. ICE has been conducting market research through multiple Requests for Information as part of their effort to transition to a competitive procurement process. The bridge contract ensures continuity of medical record management across detention facilities while ICE finalizes requirements for a full and open competition. Contractors interested in this opportunity should note that this is a sole source award with no competitive bidding process, though ICE is actively preparing for future competitive opportunities in this area.

Notice text

Sole source bridge for ICE electronic health records enterprise platform for managing alien medical recods detained in IHSC dentention facilities per FAR 6.302-1: Only one responsible source and no other supplies or services will satisfy agency requirements.  

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