HighGear License and Maintenance Support for Defense Logistics Agency Distribution J-7
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- SP3300-24-Q-0068
- Agency
-
Distribution
Defense Logistics Agency, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 513210 Software Publishers
- Place of performance
- New Cumberland, Pennsylvania 17070, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Logistics Agency Distribution is issuing a solicitation for brand name HighGear software licenses, software maintenance, and technical support services. The contractor shall provide program updates, fixes, security alerts, critical patch updates, upgrade scripts, major product and technology releases, documentation updates, basic email-initiated support during regular business hours, and software maintenance including troubleshooting and responses to general questions. The contractor must be an authorized reseller of the HighGear software manufacturer. The ordering period is three years.
This solicitation is set aside for total small business. The work is to be performed at the Defense Logistics Agency Distribution location in New Cumberland, PA. The system administration support is provided by the DLA Distribution Information Technology community. The HighGear system is hosted by the Defense Information Services Agency, is CAC enabled, and meets current cybersecurity requirements. There is no incumbent contractor identified, and the total contract value is not specified.
Notice text
This is a brand name requirement to acquire software licenses, software maintenance, and support for HighGear licenses for an ordering period of three (3) years. HighGear is hosted with the Defense Information Services Agency, is CAC enabled, and meets current cybersecurity requirements. System administration support is provided by the DLA Distribution Information Technology community. The contractor shall provide software licenses, software maintenance, and technical support for HighGear including: Program updates, fixes, security alerts and critical patch updates; Upgrade scripts; Major product and technology releases, which includes general maintenance releases, selected functionality releases, and documentation updates; Basic support for email-initiated support requests during regular business hours; and Software maintenance including troubleshooting and responses to general questions. The contractor shall be an authorized reseller of the software manufacturer.
Files
| File | Type | Posted |
|---|---|---|
| Attachment 2 - Schedule of Supplies-Services.xlsx | XLSX spreadsheet | |
| Attachment 3 - Section 508 GPAT.docx | DOCX document | |
| Justification and Approval - Brand Name Justification.pdf | ||
| Attachment 1 - Statement of Work.docx | DOCX document | |
| SP3300-24-Q-0068.doc | DOC document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| HighGear License and Maintenance Support for DLA Distribution J-7 | Award Notice | |
| This notice | Solicitation |
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| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Monitor | Land and Maritime | No set-aside |
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