Heartsaver First Aid Training for NASA's Glenn Research Center

The Onsite Training Purchases Team at the NASA Shared Services Center is requesting information from vendors for the following business opportunity:

Statement of Work

A "Heartsaver First Aid" training course, provided by the American Heart Association (AHA), is a basic first aid training program designed to teach individuals with little to no medical background how to respond to emergency situations by providing critical first aid skills like CPR, using an AED, and managing basic injuries until professional help arrives; essentially, it equips people to be prepared to "save a heart" in an emergency.

NASA’s Glenn Research Center (Glenn) in Cleveland is seeking a qualified vendor to deliver a comprehensive instructor-led-training for safety, health, and environmental responders.

Objectives

The course should be designed for individuals with little to no medical training and aim to equip them to respond effectively until professional medical help arrives.

1. First aid basics: Understanding the role of a first aider, scene safety, initial assessment, and how to call for emergency medical services.
2. Medical emergencies: Recognizing and responding to situations like cardiac arrest, stroke, allergic reactions, seizures, diabetic emergencies, and fainting.
3. Injury emergencies: Managing bleeding wounds, burns, sprains, dislocations, and potential spinal injuries.
4. Environmental emergencies: Responding to heat-related illnesses, cold exposure, bites and stings, and potential poisonings.
5. CPR and AED use: Performing chest compressions and using an automated external defibrillator on adults, with optional modules for child and infant CPR.
6. Choking management: Performing abdominal thrusts for choking victims.
7. Bloodborne pathogens and universal precautions: Understanding and practicing infection control measures.

Scope of Work

Vendors must provide a comprehensive curriculum aligned with the 2020 AHA Guidelines for CPR and ECC. The course should cover the basics of first aid, including recognizing common medical emergencies, calling for help, and performing life-saving skills for situations like choking, bleeding, heart attack, stroke, burns, broken bones, and environmental emergencies, while also teaching how to use an AED and performing basic CPR on adults.

The 3-hour course will be delivered in-person at Glenn for no more than 20 learners.

Deliverables

1. Vendor will deliver course syllabus 2 weeks before training start date.
2. Vendor will deliver course materials before training start date.
3. Vendor will deliver a list of training tools 2 weeks before training start date.
4. Vendor will deliver a list of instructors 2 weeks before training start date.
5. Vendor will use only course materials that are Section 508 compliant.
6. Vendor will deliver course between April 22 and May 6, 2025.

Government-Furnished Property

1. NASA will provide training facility.
2. NASA will provide access badge for instructor.
3. NASA will provide audio and visual equipment.

Instructor Requirements

1. Citizenship: U.S. citizen or permanent resident
2. Qualified trainer: Completed the necessary instructor course and hold a current AHA Heartsaver Provider certification or a valid BLS.

Additional Requirement

Beyond technical knowledge and ability to deliver the course content accurately and thoroughly, the trainer should possess effective teaching skills to deliver the course material clearly and engage learners.

A secondary instructor should be available should any circumstance prevent the primary instructor from facilitating the course on the scheduled dates.

Target Audience

20 safety, health, and environmental responders

Place of Performance

The in-person training will be held at NASA Glenn Research Center.

21000 Brookpark Road
Cleveland, OH  44135

Period of Performance

April 22, 2025, through May 6, 2025

The 3-hour course must be taught between Tue, April 22 and Tue, May 6, 2025.

Response Criteria

The following criteria will be considered when reviewing responses:

1. Estimated cost for training.
2. Acceptable payment methods.
3. Policy to reschedule training.
4. Instructor qualifications
5. Course syllabus or outline

Submission Details

Responses should be submitted to nssc-hr-support@mail.nasa.gov.  Please include “Ref:MSG106667899” in the body of your email response with “HRC1515433 Heartsaver First Aid Response” in the subject line. Responses should include a valid email address for the point of contact who will receive an authorization for purchase.

You will receive an e-mail notification when your response has been received.

Deadline

Responses should be submitted no later than 9:00 am Central Daylight Time on Thursday, March 13, 2025.

Terms of Request

The purpose of this RFI is to collect additional information about the subject training request and identify the willingness and capabilities of potential vendors to service the subject training request.  This RFI is issued solely for information or planning purposes and does not constitute a request for proposal (RFP).  The information provided in the RFI is subject to change and is not binding on the government.  NASA has not made a commitment to purchase any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought.  All submissions become government property and will not be returned.

Questions

If you have questions, please send an email to nssc-hr-support@mail.nasa.gov. Please include “Ref:MSG106667899” in the body of your email response with “HRC1515433 Heartsaver First Aid Question” in the subject line. If you do not receive a response to your email after 1 business day, please call the NASA Shared Services Center at 1-877-677-2123 and ask to speak with the Onsite Training Purchases Team member assigned to this request.

Next Steps

The Onsite Training Purchases Team will gather all responses received and submit only those responses that meet the criteria to our customer at Glenn. Our customer will provide responses to the program manager for review. The program manager will review and select the response which offers the best value to NASA. Our customer will submit the selected offer to the Onsite Training Purchases Team. The Onsite Training Purchases Team will prepare the award package and send to a purchasing agent for review and approval. The purchasing agent will issue a Notice of Award to the selected vendor. The vendor can communicate with our customer at Glenn after receiving the notice. The Onsite Training Purchases Team will publish a copy of the notice at sam.gov.

Thank you,

NSSC Training Purchases Team
Onsite Training Purchases Team