HCL BigFix Software Maintenance Support
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- RFQ205AE9-25-Q-00148
- Agency
-
Internal Revenue Service
Department of the Treasury
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- TBD-TBD
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Lanham, Maryland 20706, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Internal Revenue Service intends to award a sole-source contract to an unnamed vendor for HCL BigFix software maintenance and support on a limited-sources basis, with an estimated total contract value of $14,502,121.80 and an award date of July 14, 2026.
The justification cites FAR 16.505(a)(4) for brand name specifications. The IRS states that BigFix is mandatory for IRS laptop operations and mandated by the Department of Homeland Security, establishing operational necessity as the rationale for the limited-sources action. The base period runs from July 14, 2026 through July 13, 2027, valued at $2,375,007.20, with four option periods valued between $2,612,156.00 and $3,479,142.00. Services cover endpoint management capabilities including asset inventory and discovery, security vulnerability detection and remediation, patch management, IT compliance reporting, software distribution, and license management across five service areas: Inventory, Compliance, and Lifecycle modules with both Client Device and Resource Value Unit quantities.
The contract will be procured through the NASA SEWP V vehicle, with the IRS planning to compete the requirement among authorized resellers in future acquisitions. The justification commits to market research and evaluation of alternative technologies to enable competitive solicitation going forward. The requirement supports IRS-owned perpetual BigFix licenses. NAICS 541519 (Other Computer Related Services); PSC 7A21 (IT and Telecom – Business Application Software).
Notice text
The contractor shall provide software maintenance and support as listed in the requirements table below. HCL BigFix provides a centralized server architecture with supported Windows or Linux operating systems, a relational database using SQL Server, and endpoint agents installed on managed devices. It relies on continuous network connectivity (or relay infrastructure for distributed environments), adequate system resources (CPU, RAM, and storage) based on deployment size, and secure communication over designated ports. Maintenance and support is provided via a vendor ticketing system with SLA’s according to assigned priority.
Awarded contract TBD to unknown vendor for unknown amount on 2026-07-14.
Files
| File | Type | Posted |
|---|---|---|
| 1. SF 1014 - JEFO BigFix_UPDATED 06.25.26.pdf |
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