Food Service Management System Software-as-a-Service

Closed Solicitation Posted

Solicitation number
36C26226Q0677
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
Long Beach, California, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is soliciting offers for a Nutrition and Food Service Management System Software-as-a-Service (SaaS) solution to support clinical nutrition, food production, and patient meal service operations across multiple VA Medical Centers. The system must provide comprehensive capabilities including food service operations management, clinical nutrition management, nutritional analysis, patient-specific dietary management, and seamless integration with existing VA clinical and administrative systems including the VA VISTA electronic health record. Key requirements include Windows-based software with user-friendly interfaces, Single Sign-On capabilities, HL7 interoperability standards, HACCP food safety compliance, USDA nutrient database integration, real-time data processing, and full compliance with VA IT and cybersecurity requirements. The Government intends to award to the lowest-priced offer that meets all salient characteristics and will evaluate all option year pricing in the award decision. The deadline for submitting offers is April 29, 2026 at 8:00 AM PDT, with questions due by April 27, 2026 at 12:00 PM PDT.

This solicitation is not set aside for any specific business category and specifically references Computrition's Hospitality Suite Client/Service Software as the reference product, though vendors may propose equal alternative solutions that meet all specified requirements. The estimated total contract value is $47 million for the base year plus four optional one-year renewal periods running from May 1, 2026 through April 30, 2031. The contract encompasses 28 line items in the base year covering software licenses, implementation services, training subscriptions, and interface modules, with identical line items repeated for each option year. The initial deployment will cover four VA healthcare systems located in Long Beach, Loma Linda, San Diego, and West Los Angeles, California, with optional future expansion to five additional Arizona and New Mexico facilities. All offerors must be registered in SAM.gov with a valid unique entity identifier, and service-disabled veteran-owned small business (SDVOSB) and veteran-owned small business (VOSB) vendors must maintain current certification in the SBA VetCert database.

Notice text

The Department of Veterans Affairs requires a Nutrition and Food Service Management System to support clinical nutrition, food production, and patient meal service operations across multiple VA Medical Centers.

The system shall support the following core capabilities:

  1. Management of food service operations, including menu development, recipe standardization, and production planning
  2. Clinical nutrition management, including patient diet orders, allergies, and meal planning
  3. Nutritional analysis and compliance with applicable food safety standards
  4. Patient-specific dietary management, including meal tracking and specialized nutrition support
  5. Integration with existing VA clinical and administrative systems to enable real-time exchange of    patient data
  6. Secure system operation in accordance with VA IT and cybersecurity requirement
  7. Multi-site deployment capability to support enterprise-wide operations

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