First Due Emergency Reporting Software

Closed Special Notice Posted

Solicitation number
SS-NIH-7117807
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
United States

Notice details come from SAM.gov. Updated .

About this opportunity

The National Institutes of Health (NIH), specifically the Office of Research Services, Division of Fire and Rescue Services (DFRS), has issued a Special Notice regarding the intended award of a Firm-Fixed Price purchase order to E-9 Corporation for their First Due cloud-based software. The notice relates to replacing the current records management system Emergency Reporting Software with a new cloud-based solution for collecting, maintaining, and sharing emergency incident information at the NIH Bethesda Campus and surrounding areas. The software will be used to manage critical information about emergency incidents, including patient details, medical notes, and event addresses, with secondary uses for Occupational Medical Services and OSHA reporting. The First Due software is notably a FedRAMP-approved system that meets federal information security standards and can integrate with NIH's Emergency Communication Center's proposed Computer Aided Dispatch (CAD) software.

The primary purpose of this Special Notice is to inform the public about NIH's intent to award the contract to E-9 Corporation under FAR Part 6.302-1, citing E-9 as the only known responsible source capable of providing the required services. Contractors interested in demonstrating their capability to fulfill the requirement may submit a written capability statement to zetherine.gore@nih.gov by 12 p.m. EST on January 6, 2025, referencing Notice ID #SS-NIH-7117807 in the email subject line. The government retains sole discretion to determine whether to compete the proposed award based on submitted responses. Eligibility is open to any party that can clearly demonstrate the ability to satisfy the stated requirements, with the understanding that this is not a request for competitive quotes. The anticipated award is expected to be issued approximately five days after the notice date, contingent on the government's assessment of potential alternative providers. The First Due software's FedRAMP Authorization and compliance with the federal Information Security Modernization Act are key factors in this procurement process.

Notice text

The National Institutes of Health (NIH) intends to award a Firm-Fixed Price purchase order to E-9 Corporation.

In accordance with FAR Part 6.302-1, the Contractor is the only known responsible source who can provide the services for the requirement listed below.

The purpose of this notice is to inform the public that the NIH, Office of Research Services, Division of Fire and Rescue Services (DFRS)  intends to issue a purchase order to E-9 Corporation to acquire First Due cloud-based software to replace DFRS' current records management system Emergency Reporting Software (ER) which is being decommissioned.  The First Due cloud-based software system is used to collect, maintain (store), or share information from emergency incidents on the NIH Bethesda Campus, surrounding communities and the Fort Detrick National Institute of Allergy and Infectious Diseases’ Integrated Research Facility.  This collection and storage of information is also related to emergency treatment and transport of visitors, patients and employees including, patient name, age, phone number, medical notes, address of events, and employees NIH identification (ID).  The secondary use of the information will be used for the Occupational Medical Services (OMS) and for Occupational Safety and Health Administration (OSHA) reports during any official investigations.  The First Due software system is a Federal Risk and Authorization Management Program (FedRAMP) approved system.  Th First Due system can also be integrated with the NIH’s Emergency Communication Center’s proposed (ECC) Computer aided dispatch (CAD) software system Mark43. 

The cloud-based software system provided by First Due is proprietary and is the only FedRAMP approved software package satisfying the needs and the requirements of the agency.  The First Due software package was authorized through Joint Authorization Board’s (JAB) Authorization FedRAMP Approval and is compliance with the federal Information Security Modernization Act (FISMA).   FedRAMP approval is mandatory for all US federal agencies for cloud-based services in accordance with the FedRAMP Authorization Act.

 This notice is not a request for competitive quotes.  However, any party that believes it can fulfill the requirement as stated herein may submit a written capability statement with information that clearly supports and demonstrates the ability to satisfy the requirement.  A determination by the Government to compete this proposed award based upon responses to this notice is solely within the discretion of the Government.  

It is anticipated that an award will be issued approximately five (5) days after the date of this notice unless the Government determines that another company has the capability to satisfy this requirement.

Responses to this notice must include the Notice ID #SS-NIH-7117807 on the subject line of the email. Please email responses to zetherine.gore@nih.gov no later than 12 p.m. EST on Monday, January 6 , 2025.

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