FEMA Pivot Operations and Maintenance
Closed Special Notice Posted
- Agency
-
Assistant Secretary for Departmental Management
Department of Agriculture
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- Place of performance
- Washington, District of Columbia 20024, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Special Notice is a federal contract opportunity issued by the Department of Agriculture Assistant Secretary for Departmental Management for FEMA's Pivot Operations and Maintenance contract. The notice pertains to the National Flood Insurance Program (NFIP), which aims to reduce disaster suffering by providing affordable insurance and encouraging floodplain management regulations. The USDA Digital Infrastructure Services Center (DISC) will support the DHS/FEMA NFIP Pivot System, which serves as the system of record for flood insurance claims and policies. Pivot is a mixed-financial system designed to process and validate insurance data, provide business process workflows, and generate reports supporting NFIP's business operations. The contract opportunity is specifically focused on obtaining comprehensive IT services for the Pivot system.
The primary objective of this Special Notice is to secure a contractor capable of providing extensive IT services including DevSecOps, software quality assurance, systems security, data reporting, analytics, and project management. The contract will be performed remotely and is open to competition among USDA STRATUS BOA Holders. Contractors will be expected to serve as subject matter experts, supporting FEMA staff, insurance companies, and the NFIP Direct contractor in executing flood insurance business operations. The opportunity requires expertise in utilizing the Enterprise Google Cloud Platform and implementing Scaled Agile Framework (SAFe) or similar Agile methodologies. The contract will involve tracking, collecting, disseminating, maintaining, and updating information on the Pivot system and affiliated applications. The solicitation was posted on May 22, 2025, with proposals due by June 23, 2025, and will cover various IT services and ancillary direct costs in support of the NFIP's information management needs.
Notice text
Notice of Intent
FEMA Pivot Operations and Maintenance
Description: Within FEMA, the National Flood Insurance Program (NFIP) aims to reduce disaster suffering by providing affordable insurance to property owners, renters, and businesses as well as encouraging communities to adopt and enforce floodplain management regulations. The information system that supports the NFIP’s mission is Pivot: a data aggregation, validation, processing, modeling, and reporting system.
The USDA Digital Infrastructure Services Center (DISC) under the Office of the Chief Information Officer (OCIO) supports the DHS/FEMA NFIP - Pivot System. Pivot serves as the NFIP’s System of Record (SOR) for all flood insurance claims and policies and is considered a mixed-financial system. Pivot’s primary purpose is to process and validate insurance data collected by various stakeholder systems; provide business process workflows; and generate reports to support NFIP’s business operations. Currently in its Operations and Maintenance phase, Pivot requires a wide array of IT services including DevSecOps in FEMA’s Enterprise Google Cloud Platform utilizing Scaled Agile Framework (or similar Agile methodology), holistic software quality assurance, systems security, data reporting and analytics, program/project management, and various support services.
The scope of this effort includes project management, data reporting/analytics, and DevSecOps utilizing Scaled Agile Framework (SAFe) Agile methodology (or similar) and support services for the FEMA Pivot system as well as other affiliated applications in support of the NFIP. This means that FEMA requires a wide array of IT services and ancillary other direct costs (ODCs), e.g. software and maintenance, in support of a mixed-financial system.
The contractor serves as a subject matter expert (SME) and a source of information for FEMA staff, WYO insurance companies, and the NFIP Direct contractor as they work to provide the information required by the NFIP to execute flood insurance business operations, leveraging Pivot and other NFIP systems/applications. The contractor shall support activities that include tracking, collecting, disseminating, maintaining, and updating information on the Pivot system/applications.
Place of Contract Performance: Remote
Set-aside Status: Competition among USDA STRATUS BOA Holders
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