F5 Load Balancer Support
Awarded Award Notice Posted
- Solicitation number
- W56HZV-16-T-0164
- Agency
- ACC Warren Army Contracting Command, Department of Defense
- Awarded
- to Nexum Inc.
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- W56HZV16PL741 Federal contract award
- NAICS code
- 541519 Other Computer Related Services
- PSC
- Not on record
- Place of performance
- Warren, Michigan 48313, United States
Notice details come from SAM.gov. Updated .
Notice text
4 versions
Update #4 · Latest ·
--------------------------------
CHANGES AS OF 21 SEP 2016, 14:00 EST
Removed the requirement asking for option years.
Corrected the serial numbers of the devices by the following:
Serial number bip266593s was RMA'd and replaced with bip235693s.
Serial number bip268280s was RMA'd and replaced with bip274800s.
End Amendment 01
-------------------------------
See Combined Solicitation and Synopsis for further details on the following:
Requesting a quote for 12 months for the following:
Base Year Period of Performance: 29 Sep 2016 to 28 Sep 2017.
PEO GCS currently has a requirement to provide annual 24X7 Tech support service for 2, government owned
"F5 Load Balancers". Annual 24X7 Support Service for "F5 Load Balancers" requirement of which contractor shall include:
Premium Support, includes (for the two F5 LTM Load Balancers):
• 24x7 Technical phone support,
• Replacement parts within 24 hours,
• Software upgrade,
• Program Temporary Fix (PTX),
• Return Machine Authorization (RMA) - provides for the replacement of the whole device only
. RMA Units Removable HDD Add-on Module for the two F5 LTM Load Balancers.
Provides for the removal of the hard drive in each device. This hard drive, per IA Policy, must be destroyed before defective devices are shipped back to the manufacturer. This is an addition to the RMA mentioned under Premium Support.
Line# Part # Description
1 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip235693s
Covered Prod: F5-BIG-LTM-6400F2-R
2 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip274800s
Covered Prod: F5-BIG-LTM-6400F2-R
3 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip235693s
Covered Prod: F5-BIG-LTM-6400F2-R
4 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip274800s
Covered Prod: F5-BIG-LTM-6400F2-R
It is required by DoDI 8500.2 IA Control (COSP-1) - 'Spares and parts', that in order for the PEO GCS SharePoint enclave to remain accredited, it must have an annual 24x7 F5 support contract in place.
.
Update #3 ·
Added: Sep 20, 2016 11:19 am
Modified: Sep 21, 2016 4:29 pmTrack Changes
--------------------------------
CHANGES AS OF 21 SEP 2016, 14:00 EST
Removed the requirement asking for option years.
Corrected the serial numbers of the devices by the following:
Serial number bip266593s was RMA'd and replaced with bip235693s.
Serial number bip268280s was RMA'd and replaced with bip274800s.
End Amendment 01
-------------------------------
See Combined Solicitation and Synopsis for further details on the following:
Requesting a quote for 12 months for the following:
Base Year Period of Performance: 29 Sep 2016 to 28 Sep 2017.
PEO GCS currently has a requirement to provide annual 24X7 Tech support service for 2, government owned
"F5 Load Balancers". Annual 24X7 Support Service for "F5 Load Balancers" requirement of which contractor shall include:
Premium Support, includes (for the two F5 LTM Load Balancers):
• 24x7 Technical phone support,
• Replacement parts within 24 hours,
• Software upgrade,
• Program Temporary Fix (PTX),
• Return Machine Authorization (RMA) - provides for the replacement of the whole device only
. RMA Units Removable HDD Add-on Module for the two F5 LTM Load Balancers.
Provides for the removal of the hard drive in each device. This hard drive, per IA Policy, must be destroyed before defective devices are shipped back to the manufacturer. This is an addition to the RMA mentioned under Premium Support.
Line# Part # Description
1 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip235693s
Covered Prod: F5-BIG-LTM-6400F2-R
2 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip274800s
Covered Prod: F5-BIG-LTM-6400F2-R
3 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip235693s
Covered Prod: F5-BIG-LTM-6400F2-R
4 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip274800s
Covered Prod: F5-BIG-LTM-6400F2-R
It is required by DoDI 8500.2 IA Control (COSP-1) - 'Spares and parts', that in order for the PEO GCS SharePoint enclave to remain accredited, it must have an annual 24x7 F5 support contract in place.
Update #2 ·
See Combined Solicitation and Synopsis for further details on the following:
Requesting a quote for a Base year and two option years for the following:
Base Year Period of Performance: 29 Sep 2016 to 28 Sep 2017.
Option Year 1 Period of Performance: 29 Sep 2017 to 28 Sep 2018.
Option Year 2 Period of Performance: 29 Sep 2018 to 28 Sep 2019.
PEO GCS currently has a requirement to provide annual 24X7 Tech support service for 2, government owned
"F5 Load Balancers". Annual 24X7 Support Service for "F5 Load Balancers" requirement of which contractor shall include:
Premium Support, includes (for the two F5 LTM Load Balancers):
• 24x7 Technical phone support,
• Replacement parts within 24 hours,
• Software upgrade,
• Program Temporary Fix (PTX),
• Return Machine Authorization (RMA) - provides for the replacement of the whole device only
. RMA Units Removable HDD Add-on Module for the two F5 LTM Load Balancers.
Provides for the removal of the hard drive in each device. This hard drive, per IA Policy, must be destroyed before defective devices are shipped back to the manufacturer. This is an addition to the RMA mentioned under Premium Support.
Line# Part # Description
1 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip266593s
Covered Prod: F5-BIG-LTM-6400F2-R
2 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip268280s
Covered Prod: F5-BIG-LTM-6400F2-R
3 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip266593s
Covered Prod: F5-BIG-LTM-6400F2-R
4 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip268280s
Covered Prod: F5-BIG-LTM-6400F2-R
It is required by DoDI 8500.2 IA Control (COSP-1) - 'Spares and parts', that in order for the PEO GCS SharePoint enclave to remain accredited, it must have an annual 24x7 F5 support contract in place.
.
Update #1 ·
Added: Sep 20, 2016 11:19 am
See Combined Solicitation and Synopsis for further details on the following:
Requesting a quote for a Base year and two option years for the following:
Base Year Period of Performance: 29 Sep 2016 to 28 Sep 2017.
Option Year 1 Period of Performance: 29 Sep 2017 to 28 Sep 2018.
Option Year 2 Period of Performance: 29 Sep 2018 to 28 Sep 2019.
PEO GCS currently has a requirement to provide annual 24X7 Tech support service for 2, government owned
"F5 Load Balancers". Annual 24X7 Support Service for "F5 Load Balancers" requirement of which contractor shall include:
Premium Support, includes (for the two F5 LTM Load Balancers):
• 24x7 Technical phone support,
• Replacement parts within 24 hours,
• Software upgrade,
• Program Temporary Fix (PTX),
• Return Machine Authorization (RMA) - provides for the replacement of the whole device only
. RMA Units Removable HDD Add-on Module for the two F5 LTM Load Balancers.
Provides for the removal of the hard drive in each device. This hard drive, per IA Policy, must be destroyed before defective devices are shipped back to the manufacturer. This is an addition to the RMA mentioned under Premium Support.
Line# Part # Description
1 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip266593s
Covered Prod: F5-BIG-LTM-6400F2-R
2 F5-SVC-BIGPREL1-3 BIG-IP SERVICE: PREMIUM, (LEVEL 1-3)
Serial #: bip268280s
Covered Prod: F5-BIG-LTM-6400F2-R
3 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip266593s
Covered Prod: F5-BIG-LTM-6400F2-R
4 F5-SVC-RMAOPT SERVICE: RMA UNITS REMOVABLE HDD
/MEM (PER UNIT)
Serial #: bip268280s
Covered Prod: F5-BIG-LTM-6400F2-R
It is required by DoDI 8500.2 IA Control (COSP-1) - 'Spares and parts', that in order for the PEO GCS SharePoint enclave to remain accredited, it must have an annual 24x7 F5 support contract in place.
Attachments
| File | Type | Posted |
|---|---|---|
| CSS_Load_Balancer_Service_(amendment_01).docx | DOCX document | |
| CSS_Load_Balancer_Service.docx | DOCX document |
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