Employee Assistance Programs (EAP) & Work-Life Services
Closed Pre-Solicitation Posted
- Solicitation number
- MC050620250947
- Agency
- Washington Headquarters Service Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 624190 Other Individual and Family Services
- PSC
- Q201 Medical- Managed Healthcare
- Place of performance
- Virginia 22350, United States
- Points of contact
-
- Servia Mendez servia.a.mendez.civ@mail.mil (202) 740-4621
- Kealon Wallace kealon.d.wallace.civ@mail.mil (202) 603-3746
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Defense (DoD) Washington Headquarters Service is seeking a comprehensive Employee Assistance Programs (EAP) and Work-Life Services contract to support civilian employees and their dependents. The procurement will cover a broad range of services including consultation, counseling, personalized referrals, critical incident support, web-based resources, and educational seminars for federal civilian employees both domestically and internationally. Contractors must provide 24/7 access to multilingual counselors, telehealth and in-person consultation, and demonstrate professional credentialing for service providers. Interested businesses must submit a 15-page capabilities statement by May 23, 2025, at 10:00 AM Eastern Standard Time, addressing specific task elements and past performance. The evaluation will likely focus on the contractor's ability to deliver comprehensive, confidential, and high-quality employee support services across diverse settings and personal challenges.
The contract is not set aside for any specific business category and falls under the NAICS code 624190 for Other Individual and Family Services, with a size standard of no more than 100 employees. The estimated contract value ranges between $90-120 million, structured as an Indefinite Delivery Indefinite Quantity (IDIQ) agreement with a five-year ordering period. The current incumbent is Magellan Federal, Inc., who holds contract #HQ0034-21-F-0059. Services must be available continuously and worldwide, supporting full-time and part-time civilian employees, their dependents, and household members. The contract will require quarterly performance reporting and comprehensive quality control mechanisms to ensure effective delivery of mental health, work-life balance, and personal development support for the DoD civilian workforce.
Notice text
The Contractor shall provide a broad range of EAP and Work-Life services CONUS, OCONUS and worldwide. Services include; consultation, counseling, personalized searches and referrals, Concierge Services - Appointment Search, website data bases, critical incident support, promotional materials, and educational seminars to federal civilian employees and supervisors. Contract will offer services to full time and part time civilian employees, their dependents, and household members. who are eligible for this Performance Work Statement.
Attachments
| File | Type | Posted |
|---|---|---|
| Sources Sought - EAP_Finalv1.pdf | ||
| Attachment A_Final.pdf |
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