Electronic Key Management and Control System (Key Watcher)

Open Solicitation Posted

Solicitation number
19TH2027Q0007
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
561990 All Other Support Services
Place of performance
Thailand

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of State's U.S. Embassy Bangkok seeks an Electronic Key Management and Control System (Key Watcher) under RFQ 19TH2027Q0007, with questions due November 3, 2026 at 3:00 PM Bangkok time and quotations due November 10, 2026 at 3:00 PM Bangkok time. The acquisition uses no set-aside and will award a purchase order to the lowest-priced acceptable, responsible quoter based on initial quotations, without discussions unless the government finds a need to hold them with competitive-range offerors.

Place of performance is Thailand. The requirement covers a 32-key cabinet of two 16-slot modules with biometric fingerprint access, a control computer with Key Watcher management software installed and configured, a Smartkey Tool set with accessories, and on-site installation, configuration, training, and system documentation. The system must provide auditable key storage with automatic transaction logging, administrative user management, and 99% operational availability during business hours after installation. All equipment must be delivered, installed, and fully operational within 30 calendar days of award. Installation is limited to 7:00 AM to 11:00 AM and 1:00 PM to 3:00 PM, Monday through Thursday, excluding Thai and American holidays. A minimum one-year manufacturer's warranty covers parts, labor, hardware, and software.

Offerors must be registered in SAM before submission and provide past performance references covering three years of relevant experience, Thailand business registration documentation, a work plan, dealer authorization letters or certificates, and evidence of prior government or embassy experience. Quotations must be emailed in English to soontare@state.gov in MS-Word, MS-Excel, or Adobe Acrobat format, with files not exceeding 30MB, and must include the SF-1449, Section 1 Pricing, and Section 3 documents. Incomplete quotations will not be accepted. Value Added Tax does not apply due to the embassy's tax exemption. The NAICS code is 561990, All Other Support Services, and the PSC is 6350. The contract incorporates FAR clauses 52.212-1, 52.212-4, and 52.212-5, along with Department of State provisions.

Notice text

Enclosed is a Request for Quotations (RFQ) for Electronic Key Management and Control System (Key Watcher).  If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. government intends to award a purchase order to the responsible company submitting an acceptable offer at the lowest price.  We intend to award a purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Questions regarding this solicitation may be submitted no later than 03:00 PM (Bangkok time) on November 3, 2026  to e-mail: soontare@state.gov. Questions must be in English.

Quotations must be submitted electronically to soontare@state.gov by 03:00 PM Bangkok time on November 10, 2026.  No quotations will be accepted after this time. Quotations must be in English and incomplete quotations will not be accepted.

Please enter “Quotation Enclosed-RFQ#19TH2027Q0007– Electronic Key Management and Control System (Key Watcher)” in the subject line.   It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-1449

2. Section 1, Pricing

3. Additional information/document as required in SECTION 3

Files

File Type Posted
RFQ - 27Q0007 (signed).pdf PDF

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