Education Advisor

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PERFORMANCE WORK STATEMENT
FOR
EDUCATION ADVISOR FOR MINOT AFB BASE TRAINING
AND EDUCATIONS SERVICES (BTES)
MINOT AFB, NORTH DAKOTA
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SECTION I.
DESCRIPTION OF SERVICES
1.1. SCOPE OF WORK: Non-personal services in support of U.S. Air Force voluntary offduty
education program to include providing academic advisement, information, and guidance
plus preparation of documents associated with the services provided and administrative duties as
assigned. Contractor shall furnish all labor and transportation necessary to provide this nonpersonal
service.
1.2. SPECIAL QUALIFICATIONS: The Contractor shall ensure employees have a
baccalaureate degree from a regionally accredited American college or university is required for
contractor personnel in any of the following areas: Education, Social Work, Psychology or
Sociology (other related fields may be considered if applicant pool is not sufficient). Master's
degree and/or 15-30 semester hours in counseling, secondary education or a related discipline is
preferred. Employees must be able to read, write and understand English fluently. Excellent
verbal and written communication skills are essential. Appropriate related professional work or
volunteer experience of at least one (1) year is desirable. Knowledge of and/or experience with
AF terminology, office procedures, and education programs plus familiarity/ability to work with
WINDOWS NT, Microsoft Word, PowerPoint, Excel and Access.
1.3. CONTRACTOR SPECIFIC TASKS: All tasks shall be accomplished in accordance
with AFI-36-2649 and all other pertinent Air Force, Air Force Global Strike Command,
DANTES and local command policies and publications. Contractor shall read AFI-36-2649 and
will become thoroughly familiar with the CCAF Handbook and Counselors Guide, DANTES
Examination Program Handbook (DEPH) as well as all on base schools and degree programs.
1.3.1. Advises active duty AF personnel on all programs available through voluntary off-duty
education, the Community College of the Air Force (CCAF), Defense Activity for Non-
Traditional Education Support (DANTES), AF Institute of Advanced Distributive Learning
(AFIADL), officer accession programs and other educational support programs as required by
the Chief of Education and Training. Keeps the section chief current on all program and catalog
changes and advises affected students promptly.
1.3.2. Advises AF personnel of Professional Military Education (SNCOA, SOS, AFIT, ACSC,
AWC) programs available for enlisted personnel and officers by correspondence, in residence or
seminar format and assists them in registering for appropriate programs.
1.3.3. Provides information and required forms to prospective applicants of specialized AF
programs to include (but not necessarily limited to): ELA, LEAD, SOAR, AFROTC/ASCP, and
OTS. The contractor will assist applicants with determination of their grade point average
(GPA) requirement according to specific program guidelines.
1.3.4. Provides information regarding Air Force tuition assistance, VA education benefits
referrals, federal financial assistance programs, local scholarships, and Air Force Aid Society
grants to all eligible personnel. Assists students with completion of all applicable
forms/applications.
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1.3.5. Refers students to the appropriate academic institution representative for registration and
enrollment in courses or programs that pertain to their education goals.
1.3.6. Must become thoroughly familiar with the DANTES test program and advises students of
DANTES tests that are applicable to their programs of study. Administers and interprets nontimed
interest and placement tests as appropriate to the individual counseling process.
1.3.7. Must become thoroughly familiar with the DANTES and AFAIDL test programs and
advise students of tests that are applicable to their programs of study. Administers and interprets
tests as appropriate.
1.3.8. Assists AF students in changing education level codes by preparing appropriate
correspondence, forms, and academic documentation required to update individual AF personnel
records with their current educational status. After document verification by an ESC or
designee, forwards information to the appropriate agency via mail, fax, or computer, as available.
1.3.9. Conducts follow-up activities (phone calls, mail-outs, emails) to ensure individual student
educational objectives are being met.
1.3.10. Responsible for preparing all necessary correspondence and forms and maintains related
records and logs required to support all aspects of job tasks. Also maintains statistical data as
required by the BTES team leader and assists with reports and other administrative tasks as
requested.
1.3.11. Advises on-base group(s) sponsoring CCAF graduation ceremonies. Provides ESO with
detailed timeline of graduation-related activities at least 3 months in advance of graduation dates.
Provides weekly updates via email up to the day of the ceremony. Performs administrative
follow-up including thank you letters and an after-action report.
1.3.12. Maintains a by-name and date record showing advisement or counseling sessions
conducted and submits to the BTES Team Leader at the Education Center, along with the invoice
and a copy of the weekly timesheets, at the end of each month.
1.3.13. Uses the Air Force Automated Education Management System (AFAEMS) to maintain
individual student records.
1.3.14. Helps out at the front desk with walk-in and phone customers as needed.
1.3.15. Assist with publishing the Education newsletter, updating the Education Opportunities
brochure as needed, and maintaining the local BTES web site.
1.3.16. Assist the BTES with the necessary logistics (classrooms, material support, etc...) to
conduct the on base seminars.
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1.3.17. Assists with accounting spreadsheet entries, tracking metrics, publicity materials, survey
collection and compilation, filing and other program-related administrative work as needed.
SECTION II.
SERVICE DELIVERY SUMMARY
Section II, Service Delivery Summary does not apply to this requirement.
SECTION III.
GOVERNMENT-FURNISHED PROPERTY AND SERVICES
3.1. FACILITIES: The contractor is responsible for keeping the area in a clean and orderly
condition.
3.2. EQUIPMENT: The government will provide all necessary equipment, supplies and
materials to include workstations, computer (with internet access), telephone and other materials
and equipment mutually agreed to fulfill the requirements of this contract.
3.3. SERVICES/UTILITIES: All reasonable quantities of utilities shall be made available to
the contractor without cost. Any temporary connection of lines that may be required shall be
installed, maintained and removed by the Contractor at the Contractor's expense. Temporary
connection shall follow existing lines or the building line and shall be installed safely IAW
standard commercial practices.
SECTION IV.
GENERAL INFORMATION
4.1. QUALITY ASSURANCE: The Contracting Officer Representative (CRO) is hereby
designated as the BTES Team Leader. The CRO may observe the contractor or subcontractor at
any time to assure that the tasks and services are being performed in accordance with established
guidelines.
4.2. SAFETY: Contractor to comply with all Safety Regulations. The Contractor shall not
require any worker to work under conditions that are unsanitary, hazardous, or dangerous to
health or safety. Smoking at the facilities is permitted only in prescribed smoking areas as
indicated by the CRO.
4.3. STORAGE/HANDLING OF MATERIAL: N/A
4.4. HOURS OF OPERATION AND HOLIDAYS
4.4.1. The government will determine the number of units (a pre-scheduled four hour block of
time dedicated to providing the services identified in this Performance Work Statement) required
each week and will notify the contractor with the intended schedule no later than 7 days prior to
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the designated work unit. Normally a minimum of 20-40 hour units will be worked per week.
Occasionally, at the request of the Base Training and Education Services (BTES) Team Leader
/or designee, two units may be scheduled in the same workday (0730-1120 hrs and 1230-1630
hrs). It is estimated that five (5) units will be required per week and that each unit will require 4
hours. Units may be scheduled to cover the 1100-1300 designated lunch period, Monday
through Friday. Exact days and times of services may be jointly determined by contractor and
government in advance and may be modified by mutual agreement according to changing
program needs.
4.4.2. Recognized Holidays: The contractor is not required to provide service, on the following
days or when the office is closed or outside the normal work hours of 0700-1700 Monday - Friday:
New Year's Day 1 January
Martin Luther King's Birthday Third Monday in January
President's Day Third Monday in February
Memorial Day Last Monday in May
Independence Day 4 July
Labor Day First Monday in September
Columbus Day Second Monday in October
Veterans' Day 11 November
Thanksgiving Day Fourth Thursday in November
Christmas Day 25 December
4.4.3. Base Closures: Work is not required during base closures.
4.4.4. Performance of Services During Crisis Declared By the National Command Authority
or Overseas Combatant Commander: According to Department of Defense Instruction (DoDI)
3020.37, Continuation of Essential DoD Contractor Services During a Crisis, and the Air Force
implementation thereof, unless otherwise directed by an authorized Government representative, it
is determined that Backup Education Advisor requirements under this PWS are not essential and
do not need to be performed during a crisis.
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4.5. SECURITY REQUIREMENTS
4.5.1. Physical Security: The contractor shall be responsible for safeguarding all government
property provided for contractor use. At the close of each work period, government facilities,
equipment, and materials shall be secured, and utilities turned off or set for conservation.
4.5.2. Base Passes: The contractor will be required to comply with all security and safety
clearances that are enforced at Minot AFB. All contractor's personnel requiring access to Minot
AFB, ND will be required to obtain base vehicle passes.
4.5.3. Vehicle Registration: All contractor vehicles must be permanently or temporarily
registered with the State of North Dakota Motor Vehicle Department, per applicable State Law.
4.5.4. Security Training: The contractor ensures all contractor employees receive initial and
recurring security education training from the sponsoring agencies security manager. Training
must be conducted IAW DOD 5200.1-R, Information Security Program Regulation, and AFI 31-
401, "Information Security Program Management". Contractor personnel who work in Air Force
controlled/restricted areas must be trained IAW AFI 31- 101, The Air Force Installation Security
Program.
4.5.5 Key Control: The contractor shall establish and implement methods of making sure all
keys issued to the contractor by the Government are not lost or misplaced and are not used by
unauthorized persons. The contractor shall not duplicate any keys issued by the government.
4.6. CONTRACTOR PERSONNEL
4.6.1. Personnel: Contractor personnel shall present a neat appearance.
4.6.2. Weapons, Firearms, and Ammunition: Contractor employees are prohibited from
possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned
or privately owned vehicle while on Minot Air Force Base.
4.6.3. Employee Restrictions: The Government reserves the right, under this contract to
restrict the employment of any employee, or prospective contractor employee, who is identified
as a potential threat to the health, safety, or general well-being of operations mission of the
installation and its population. Contractor Management and employees must conduct themselves
in a professional manner at all times, in the performance of their assigned duties and
responsibilities.
4.6.6. Mandatory Seatbelt Requirement: The use of seatbelts by all vehicle operators and
passengers is mandatory on Minot AFB, ND, to include the operation of vehicles on Minot AFB
Missile Sites. The first offense carries a mandatory ten-day driving suspension. The second
offense has a 30-day driving suspension. The third offense and subsequent offenses, the driving
suspension period will be determined by the 5th Mission Support Group Commander.
4.6.7. Cell Phone Usage: The use of cellular telephones while driving on Minot AFB without a
hands-free device is prohibited.
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4.6.8. Traffic Regulations: Contractor will abide by all traffic regulations outlined in the Air
Force Regulation 31-206, for Minot AFB, as supplemented. Copies of these regulations and
supplements are available for review at Base Pass and Registration, 15 Missile Avenue or Base
Security Police Office, 330 Tanker Trail. Changes will be furnished to the contractor prior to
enforcement.
4.8. INVOICING: Invoicing will be accomplished in accordance with the terms and
conditions of the Blanket Purchase Agreement.
4.9 GLOSSARY OF TERMS: Commonly used military and education-related acronyms,
abbreviations and definitions with which contractor must be familiar:
AEA Assistant Education Advisor
NPSC Non-Personal Services Contract (covers each contract position)
SOW Statement of Work (position description and responsibilities)
D&B# Dunn and Bradstreet Number (must obtain prior to registering as gov
contractor)
BPA# Blanket Purchase Agreement Number
BESC/BESP Base Education Services Center/Base Education Services Program
BTES Base Training and Education Services
BEPAC Base Education Plan and Advisory Committee
ESS Education Services Specialist
ESC Education Services Center (BTES)
ET Education Technician
TE Test Examiner
MAJCOM Major Command (major divisions within the Air Force)
ACC Air Combat Command (HQ at Langley AFB, VA)
AFSPC Air Force Space Command (HQ at Peterson AFB, CO)
AETC Air Education and Training Command (HQ at Randolph AFB, TX)
AMC Air Mobility Command
AFMC Air Force Material Command
PACAF United States Air Forces Pacific (HQ at Hickam AFB, HA)
USAFE United States Air Forces Europe (HQ at Ramstein AFB, GE)
AFSOC Air Force Special Operations Command
AFRC Air Force Reserve Command
ANG Army National Guard
DANTES Defense Activity for Non-Traditional Education Support
TCO Test Control Officer
ATCO Alternate Test Control Officer
CLEP College Level Examination Program (test for credit)
DSST DANTES Subject Standardized Test (test for credit)
GED Tests of General Education Development (high school equivalency exam)
SAT Scholastic Aptitude Test (undergraduate entrance exam)
ACT American College Test (undergraduate entrance exam)
GRE Graduate Record Exam (graduate entrance exam--only subject tests on
base)
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GMAT Graduate Management Admissions Test (specialized graduate entrance
exam)
MAT Miller Analogies Test (graduate entrance exam)
GED Tests of General Education Development (high school equivalency)
SII Strong Interest Inventory
PRAXIS National Teacher Certification Exam (Includes general and subject tests)
TTT Troops to Teachers program (see DANTES web site)
TA Tuition Assistance (military)
CTA Civilian Tuition Assistance (available to permanent ACC civilians only)
TA Cap Annual per person limit of $3500 (set by Congress for all Services)
SH Semester Hours
QH Quarter Hours
AFAEMS Air Force Automated Education Management System
SOC Servicemens' Opportunity College (All on base schools are SOC
members)
CCAF Community College of the Air Force
DE Distance Education
DL Distance Learning
PME Professional Military Education
ECI Extension Course Institute (old name for AFIADL)
AFIADL AF Institute of Advanced Distributed Learning
AFIT Air Force Institute of Technology
ALS Airman Leadership School
FTAC First Term Airman Center
NCOA Noncommissioned Officers Academy
SNCOA Senior Noncommissioned Officers Academy
Course 5 SNCOA by computer assisted distance learning program
Course 8 SNCOA by correspondence
SOS Squadron Officers School (required PME for AF Captains)
ACSC Air Command and Staff College (required PME for AF Majors)
AWC Air War College (required PME for AF Lt Colonels)
NYR New York Regents (popular external degree program)
ERAU Embry Riddle Aeronautical University (2, 4 and MS/MBA degrees on
base)
CMU Central Michigan University (graduate management degrees on base)
Park Park University (private university offering 2 and 4 yr mgt degrees on
base)
MOU Memorandum of Understanding (governs schools operating on base0
VA Veterans Assistance
VEAP Veterans Educational Assistance Program (no longer open to new
depositors)
MGIB Montgomery GI Bill (covers most ACDU personnel unless they declined
it)
AECP Airman Enlisted Commissioning Program
AFROTC Air Force Reserve Officer Training Corps
SOAR Scholarships for Outstanding Airmen to ROTC
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POC-ERP Professional Officer Course-Early Release Program (requires 2ys college)
AFA Air Force Academy
LEAD Leaders Encouraging Airman Development (for AFA or AFA Prep
School)
OTS Officer Training School (requires completed 4 year degree)
Bootstrap Permissive TDY for academic purposes
AD Active Duty
PCS Permanent Change of Station (leaving current base)
PCA Permanent Change of Duty (changing jobs but remaining at current base)
TDY Temporary Duty (involves official orders sending the person elsewhere)