DSS Consult Tracking Manager Plus (CTM Plus) for VISN 6

Closed Pre-Solicitation Posted

Solicitation number
36C10A25Q0042
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
Durham, North Carolina 27707, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Technology Acquisition Center is seeking a web-based Document Storage System (DSS) Consult Tracking Manager Plus (CTM Plus) software solution for seven VISN 6 medical centers located in Asheville, Durham, Fayetteville, Hampton, Richmond, Salem, and Salisbury. The procurement will cover software licenses, monitoring, and training services with a 12-month base period and four additional 12-month option periods. Key requirements include a web-based dashboard with real-time analytics for tracking patient consults, automatic task routing, integration with Computerized Patient Record System (CPRS) and Veterans Health Information Systems and Technology Architecture (VistA), and comprehensive reporting capabilities. Vendors must provide an Original Equipment Manufacturer (OEM) authorization letter and self-certify against providing gray market or counterfeit goods. Responses to the Request for Information (RFI) are due by April 1, 2025, at 10:00 AM Eastern Time, with vendors required to submit a 5-page capability response detailing technical capabilities, approach, socioeconomic status, existing contract vehicles, and authorized reseller status.

The contract is set aside exclusively for small businesses under NAICS code 541519 with a size standard of 150 employees. The VA anticipates awarding a Firm Fixed Price Delivery Order to a single responsive and responsible contractor. The procurement includes comprehensive onsite training at the seven locations, with each site requiring training for 50 people, organized into 8-person classes with 2-hour sessions for both end users and administrative staff. While specific award values were not explicitly detailed, the scope suggests a substantial contract covering software licensing, monitoring, and extensive training services across multiple VA medical centers. The RFI emphasizes that this is a market research effort and not a formal solicitation, with vendor submissions becoming government property and participation being voluntary.

Notice text

The Department of Affairs (VA) Mid-Atlantic Healthcare Network is inquiring about sources of  brand name Document Storage System (DSS) Consult tracking Manager Plus Software license and training services for seven VISN stations to provde a web-based software solution. 

Files

File Type Posted
P02_RFI_36C10A25Q0042.pdf PDF
P01_PD_DSS CTM Plus_3.28.2025.pdf PDF

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