DRM Plus Support and Maintenance
Closed Pre-Solicitation Posted
- Solicitation number
- 36C10Bf25Q0289
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- Not on record
- Place of performance
- Florida 33408, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center Austin is seeking a contractor to provide comprehensive maintenance, support, and optimization services for the DRMPlus and eDRM software systems. The primary objective is to ensure these software solutions remain fully compatible with the VA's Veterans Health Information Systems and Technology Architecture (VistA) and Electronic Health Record Modernization (EHRM) platforms. Key contract requirements include delivering technical support, enhancing system interoperability with external systems like VistA Imaging and Oracle Millennium EHR, developing and updating training materials, and conducting user training sessions. The contractor will be responsible for continuous software performance monitoring, resolving data inaccuracies, optimizing interfaces, and managing integration issues. The pre-solicitation notice was posted on April 30, 2025, with responses due by May 7, 2025, indicating a tight timeline for potential bidders to prepare and submit their proposals.
The contract opportunity is not designated with a specific set-aside classification and falls under the NAICS category 541519 for Other Computer Related Services. While the pre-solicitation notice does not explicitly mention the current incumbent or potential award value, the comprehensive scope of work suggests a complex and potentially significant contract. The successful contractor will need to demonstrate extensive expertise in healthcare software maintenance, technical support, and system integration. The contract appears focused on ongoing software maintenance and optimization, implying a potential multi-year engagement with continuous service delivery requirements. Vendors interested in this opportunity will need to showcase their technical capabilities, understanding of VA healthcare IT systems, and ability to provide rapid incident resolution and software enhancement services.
Notice text
The Contractor shall provide all resources necessary to accomplish the deliverables described in the performance work statement (PWS), except as may otherwise be specified. The Contractor shall provide DRMPlus and eDRM software maintenance, updates, and optimization of DRM Plus/eDRM to ensure compatibility with the VA’s Veterans Health Information Systems and Technology Architecture (VistA) and VA Electronic Health Record Modernization (EHRM) evolving data structures; Deliver technical support to VA IT professionals and end-users, ensuring rapid resolution of incidents and enhancement requests; Enhance interoperability between DRM Plus/eDRM and external systems, including VistA Imaging and the Oracle/Oracle Millennium EHR, to support VA’s; Develop and update training materials and conduct user training sessions to ensure efficient use of DRM Plus/eDRM; Perform periodic updates to DRM Plus/eDRM User and Administrative Manuals to reflect changes in software functionalities; Provide continuous monitoring and reporting of software performance, including resolution of data inaccuracies, interface optimizations, and integration issues.
Files
| File | Type | Posted |
|---|---|---|
| DRMPlus and eDRM PWS 04042025.docx | DOCX document |
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