DOI OHC Salesforce Organization Operations & Maintenance

Awarded Limited / Sole Source Justification Posted

Solicitation number
140D0425Q0738
Agency
Set-aside
No set-aside

Opportunity facts

Contract number
140D0424D0085-140D0426F0021 Federal contract award

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Interior's Interior Business Center issued a Brand Name Justification for Exception to Fair Opportunity on October 29, 2025, for RFQ 140D0425Q0738 to acquire Salesforce licensing and support services for the Office of Human Capital's three critical applications: Interior-Management Accountability & Reporting (I-MART), Executive Review Board (ERB) Request Tracking, and Retirement Tracking System (RTS). The justification supports a sole-source procurement from Salesforce based on the extensive customizations and integrations developed over several years that are specific to DOI OHC's operational requirements, with switching to an alternative platform requiring significant redesign, testing, and potential service disruption. The procurement encompasses 1 Government Cloud Plus license, 1 Premier Success Plan, 5 Knowledge licenses, and 200 Service Cloud Enterprise Edition licenses through a six-month base contract with optional six-month extensions, with performance scheduled from October 30, 2025, through October 29, 2030. The requirement will be solicited under the DOI Foundation Cloud Hosting Services 2 (FCHS2) Indefinite Delivery/Indefinite Quantity contract as a hybrid Firm Fixed Price and Time-and-Materials task order, though specific award values are not disclosed in the justification. The Department is simultaneously collaborating with GSA and the Department of Government Efficiency to explore more cost-effective solutions for future procurement periods.

Notice text

This is a brand name justification for the Department of the Interior (DOI) Office of Human Capital (OHC) Salesforce Organization Operations & Maintenance Request for Quote (RFQ) 140D0425Q0738.

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