DH10--Vocera Communication Platform
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36C25926Q0431
- Agency
-
Veterans Integrated Service Network 19
Veterans Health Administration, Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 47QTCA22D006J-36C25926F0373 Federal contract award
- Awardee
- Alvarez LLC
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Integrated Service Network 19 awarded a sole-source delivery order to ALVAREZ LLC for a Vocera Communication Platform on September 23, 2026, under General Services Administration Acquisition Regulation 538.7104-4, with a contract value of $4,595,744.45.
The justification for brand-name-only restriction centers on unique IT security requirements that competing platforms do not meet: FIPS 140-2 certification, VA Enterprise Risk Assessment and Technical Reference Model approval, and closed ecosystem architecture preventing third-party integration. Market research confirmed that competing platforms—TigerConnect, Spok, PerfectServe, and Relay/RelayPro—lack required FIPS 140-2 certification. The acquisition involves 725 Vocera software licenses, communication devices and accessories, and support services for the Salt Lake City Health Care System.
The contract structure includes a base year (September 15, 2026 to September 14, 2027) plus four option years through September 14, 2031. The base year covers equipment purchase, annual licenses, implementation, and support services; option years include only annual licenses and software maintenance and upgrades. Place of performance is Salt Lake City, Utah. Alvarez, LLC is a Service-Disabled Veteran-Owned Small Business located in Leesburg, VA. The government will compete future delivery orders between two authorized Stryker/Vocera distributors to maximize competition within brand-specific constraints.
Notice text
See attachment. Awarded contract 47QTCA22D006J to ALVAREZ LLC for 4595744.45000000 on 2026-09-23.
Files
| File | Type | Posted |
|---|---|---|
| 47QTCA22D006J 36C25926F0373_1.docx | DOCX document | |
| Justification - Vocera_Redacted_.pdf |
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