DG11--VA Black Hills Health Care Re- Compete

The Department of Veterans Affairs Technology Acquisition Center is seeking local exchange carrier telecommunications services for the Black Hills Health Care facilities in South Dakota, specifically covering Hot Springs VAMC and Pine Ridge Clinic. The pre-solicitation notice targets wired telecommunications carriers under NAICS code 517111 to provide voice and data communication services including Plain Old Telephone Service (POTS) lines, Primary Rate Integrated (PRI) services, Direct Inward Dialing (DID), and Caller ID features. Vendors must submit a five-page Vendor Capabilities Statement and complete a Market Research Workbook by May 8, 2025, at 1:00 PM CST, with submissions sent to Marcus Collier via email. The contract requires contractors to own the telecommunications infrastructure, provide 24/7 services with maximum availability, and be listed as the customer of record. Evaluation will likely focus on technical capabilities, service reliability, compliance with federal regulations including HIPAA and Section 508 accessibility standards, and the ability to meet specific performance metrics.

The solicitation is not set aside for any specific business category, indicating open competition for qualified telecommunications providers. The contract will have a 12-month base period from July 1, 2025, to June 30, 2026, with one optional 12-month extension possible through June 30, 2027. While specific award value is not explicitly stated, the technical workbook indicates requirements for 2 POTS Line Flat Rate lines, 4 PRI circuits, and 16 DID/DOD blocks across the two VA facilities. The long-distance carrier is specified as Qwest Networx, and contractors must provide additional services such as daily credit monitoring, fraud resolution, and identity theft insurance. Penalties will be imposed for service outages, and contractors must maintain strict confidentiality and technical support capabilities. This is a re-compete of an existing service arrangement, suggesting continuity of telecommunications infrastructure for the VA Black Hills Health Care system.