Department of Defense (DoD) Consolidated Adjudications Facility (CAF) Personnel Security Support Services

Award Notice Posted

Solicitation number
HQ0034-17-R-0014
Agency
Awarded
to Inquiries Inc.
Set-aside
Total Small Business

Opportunity facts

Contract number
HQ0034-17-C-0052 Federal contract award
NAICS code
561611 Investigation and Personal Background Check Services
PSC
Not on record
Place of performance
The services provided under this contract will be performed in a Government provided office space within the Fort Meade, MD local commuting area, to include the National Capital Region (NCR). The contractor shall perform services primarily at the address listed below. DoD CAF 600 10th Street Fort George G. Meade, MD 20755 Ft. Meade, Maryland 20755, United States

Notice details come from SAM.gov. Updated .

Notice text

4 versions

Update #4 · Latest ·

HQ0034-17-R-0014-0002 (Amendment) - Updated the RFQ, Attachment 1, Attachment 2, and Attachment 7 (New - Q&A). Please see Block 14 of the attached SF30, all updated/new attachments and the "Summary of Changes" for full details.  

Update #3 ·

HQ0034-17-R-0014-0001- Response date/time extended.

Update #2 ·

Washington Headquarters Services/Acquisition Directorate (WHS/AD) is issuing a formal solicitation for Personnel Security Support Services, for the Department of Defense (DoD) Consolidated Adjudications Facility (CAF). Please see the attached formal Solicitation HQ0034-17-R-0014 and all attachments for details. A previous solicitation announcement for "Department of Defense (DoD) Consolidated Adjudication Facility (CAF)" dated December 12, 2016 was posted with the incorrect solicitation number of "HQ0034-17-R-0034". Please disregard the previous solicitation number and refer to "HQ0034-17-R-0014" for the "Personnel Security Support Services" requirement.

Update #1 ·

The Department of Defense (DoD) Consolidated Adjudications Facility (CAF) intends to obtain a non-personal services contract to provide Personnel Security Support Services. The specific tasks of this requirement will consist of Case Processing, Call Center and Program Management support. The requirement services include review and processing personnel security documentation. The contractor shall be responsible for ensuring the documentation necessary to facilitate the adjudications of personnel security eligibility and trustworthy determinations are processed in a timely manner. The Case Processing tasks shall assist the Government with analyzing case documentation for authenticity, pertinence, completeness, and accuracy. The Call Center tasks shall assist in operating a responsive, courteous, and professional Call Center. The contractor shall address inquiries from the customer base regarding case status, program information, and policies and procedures. Furthermore, the Call Center shall provide assistance, guidance to customer base, exercising sound judgment and discretion to determine appropriate responses to inquiries. Program Management tasks shall include administrative duties and provide support to the Government while performing liaison functions between contract employees and the DoD CAF.

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