DB10--Brand Name Phoenix (SW0561 & SW4974)- (Renewal) (VA-27-00002754)

The Department of Veterans Affairs Technology Acquisition Center, Eatonville, New Jersey, is soliciting renewal of Phoenix Software International's JES3plus and (E)JES software licenses and maintenance support, with proposals due September 10, 2026, at 2:00 PM ET. This is a sole source procurement with no set-aside.

The VA intends to award a firm-fixed-price contract to Phoenix Software International, Inc. (831 Parkview Drive North, El Segundo, California 90245) for a 12-month base period (October 1, 2026 through September 30, 2027) plus four optional 12-month renewal periods, totaling up to 60 months. The procurement covers 303 Mainframe Service Units of JES3plus software under a subscription license with full CPC-license and maintenance, and 303 MSUs of (E)JES:JES3 software under perpetual maintenance license.

The VA's Office of Information Technology and Infrastructure Operations require these tools for enterprise-wide job entry, workload management, system monitoring, and critical mainframe operational functions supporting veteran-facing applications and claims processing. Market research through February 2026 concluded that no alternative vendor can provide compatible maintenance because Phoenix Software International holds exclusive access to proprietary source code required for security patches, point releases, service releases, and quarterly updates. The VA estimated a $450,000 transition cost if switching products. Phoenix Software International confirmed exclusive provider status and does not authorize third-party domestic reseller agreements.

The solicitation is classified NAICS 513210 (Software Publishers) and PSC DB10 (IT and Telecom—Compute as a Service: Mainframe/Servers). Required deliverables include quarterly software upgrades and updates, expedited high-risk vulnerability fixes within 48 hours, a single point of contact for service requests, and secure SFTP transfer capabilities. Contractor must complete a Deliverable Support Information form with OEM confirmation and comply with Section 508 accessibility, VA security and privacy controls, AI governance, supply chain integrity, and cryptographic and data protection requirements.