DA10--VISN 10 Medicom Imagex Software (VA-25-00090689) - New TO

The Department of Veterans Affairs Technology Acquisition Center is procuring Medicom ImageX with Assistant Edition software subscriptions and support services for VISN 10 Healthcare Systems through a sole source solicitation. This procurement involves software licenses, maintenance, technical support, and training for electronic radiology imaging exchange systems that enable bi-directional exchange of radiology imaging exams and reports between VA facilities and commercial healthcare providers. The solution must meet strict requirements for secure, encrypted data transmission, integration with existing VA systems, information security compliance, Section 508 accessibility, and IPv6 support. The solicitation is structured as a firm-fixed-price contract with specific provisions for software licensing, maintenance, and technical support capabilities. Quotes are due by September 22, 2025, at 10:00 AM Eastern Time, with delivery scheduled for September 17, 2025.

This procurement does not utilize any set-aside designation and is being awarded sole source to Medicom Technologies Inc., which currently has software implemented across 15 VA Healthcare Systems in 11 states. The total contract value is approximately $47 million over the full performance period, with the justification noting that selecting an alternative vendor would cost approximately $5 million to rebuild existing Business Associate Agreements. The contract includes a 12-month base period with three 12-month option periods, initially covering eight VA healthcare facilities with potential expansion to three additional facilities (VA Cincinnati, VA Northeast Ohio, and VA Ann Arbor). The price schedule accommodates quantities ranging from 8 to 11 units across the base and option periods, with the optional tasks for additional sites having varying performance periods from 3-7 months. Performance will occur across multiple VA medical centers located in Ohio, Michigan, and Indiana within the VISN 10 network.