DA10-- New Requirement BioPoint Support Minburn Technology Group Biloxi MS (VA-25-00004202) Justin
Closed Pre-Solicitation Posted
- Solicitation number
- 36C25625Q0002
- Agency
-
Veterans Integrated Service Network 16
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs, Network Contracting Office 16, is issuing a Pre-Solicitation Notice for a planned sole source contract to provide maintenance and upgrade services on Biopoint Patient Identification Barcoding Point of Care (BPOC) Software for the VA Gulf Coast Veterans Health Care System in Biloxi, MS. The contract will be a firm-fixed price contract with a period of performance from date of award through September 30, 2028. Key requirements include 95% system uptime during normal operating hours of 0700-1900 CST Monday-Friday, excluding federal holidays, and 4-hour response time for emergency unscheduled maintenance. Responses to this notice of intent to sole source are due by 3:00 PM CST on August 9, 2024 and should be submitted via email to the Contracting Officer.
This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses. The current incumbent or contractor is not named. The anticipated award value is not specified. The notice indicates the government is seeking information from potential sources with the resources and capabilities to provide the required software maintenance and upgrades.
Notice text
Page 1 of 3
NOTICE OF INTENT TO SOLE SOURCE
Biopoint Patient Identification Barcoding Point of Care (BPOC) System
The Veterans Health Affairs, Network Contracting Office 16, is issuing this Notice of Intent to Sole Source to identify any potential sources that have the resources and capabilities to provide Biopoint Patient Identification Barcoding Point of Care (BPOC) System as described below in the statement of work.
The government is contemplating a Firm Fixed Price contract to satisfy this requirement and meet the needs of the patient population at the VA Medical Center, Biloxi, MS. Period of Performance is Date of Award thru 09-30-2028.
1. Contracting Officer s Representative (COR). .
Michael W. Wood and Shantrell Graham
2. Contract Title: Biopoint Patient ID Software for the Department of Veteran Affairs (VA) Gulf Coast Veterans Health Care System (GCVHCS) located in Biloxi, MS.
3. Background: The purpose of this requirement is to provide maintenance and upgrade services on Biopoint Patient ID Software for the Department of Veteran Affairs (VA) Gulf Coast Veterans Health Care System (GCVHCS) located in Biloxi, MS.
4. Scope. Provide maintenance and upgrade services on Biopoint Patient ID Software for the Department of Veteran Affairs (VA) Gulf Coast Veterans Health Care System (GCVHCS) located in Biloxi, MS. The service provided shall be performed in such a manner as to assure the safety and welfare of patients, visitors and staff. The GCVHCS is located at 400 Veterans Avenue Biloxi, MS.
5. Specifications/Characteristics:
Minimum technical specs must be provided to meet the requirements of the GCVHCC
Contractor shall provide BioPoint Patient ID wristband software application version upgrades including new features and enhanced functionality, upgrade installation assistance, upgrade installation documentation, and telephone customer support from 0700-1900 CST. Upgrades including new features and enhanced functionality to include any enhancements to the lists and views, custom warnings, and reports. Software application will interface with VISTA.
SCHEDULED MAINTENANCE (Routine Scheduled Maintenance):
The Contractor is responsible for managing the following in accordance with manufacturer's specifications:
APPLICATION ENVIRONMENT: To include but not limited to Application version upgrades including new features and enhanced functionality
SYSTEM MANAGEMENT UTILITIES
UPLOADING SOFTWARE UPDATES
TELEPHONE SUPPORT
UPGRADE OF INSTALLATION DOCUMENTATION
OPERATIONAL UPTIME REQUIREMENTS: With the exclusion of internal network, server, or computer outages the BioPoint Software system shall be operable and available for use 95% of the normal operating hours of the equipment as detailed in paragraph c., HOURS OF COVERAGE. Downtime will be computed from notification of problem during normal work hours. Scheduled maintenance will be excluded from downtime. (Normal work hours for this contract are defined as follows: 0700 - 1900 CST, Monday through Friday, excluding Federal Recognized Holidays). Operational Uptime will be computed during a month-long period. Repeated failure to meet this requirement can subject the contractor to DEFAULT action. Downtime due to failure of VA to meet its responsibilities in system maintenance will not be counted.
Hours of Coverage:
Normal hours of coverage for this contract will be 0700 to 1900 CST, Monday through Friday excluding Federal Recognized Holidays.
Federal Recognized Holidays are: New Years' Day, Martin Luther King Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, Christmas Day, and Holidays designated by Presidential Executive Order.
UNSCHEDULED MAINTENANCE (Emergency Repair Service):
Response Time: Contractor's FSE must respond with a phone call to the designee within four (4) hours after receipt of telephoned notification. This unscheduled maintenance may include both telephone support and software support. This includes applications support, making modifications of the system configuration, downloading patient image files, running remote diagnostics of the system hardware and network, and providing applications support with simultaneous telephone conversations.
Parts: Not Applicable
REPORTING REQUIRED SERVICES BEYOND THE CONTRACT SCOPE: The Contractor shall immediately, but no later than 48 (forty-eight) consecutive hours after discovery, notify the CO and designee (ln writing) of the existence or the development of any defects in, or repairs required, to the scheduled equipment which the Contractor considers he/she is not responsible for under the terms of the contract. The Contractor shall furnish the CO and designee with a written estimate of the cost to make necessary repairs.
Software Support: The Contractor shall provide the VA with software upgrades and updates as released by the manufacturer. Updates shall include all modifications, corrections, and enhancements to software applications that the manufacturer makes available to its customers. Updates shall include mandatory updates (mandated by the manufacturer or to comply with changes in federal or state laws and regulations.
6. Delivery.
Gulf Coast Veterans Health Care System
Warehouse Bldg 26
400 Veterans Ave
Biloxi MS 39531
Mon-Fri 7:00am- 3:30pm
Responses must be submitted by 3:00 PM (CST) Friday, August 09, 2024. Responses to the information requested above may be submitted via email to Justin.Taylor5@va.gov.
DISCLAIMERS
This Notice of Intent to Sole Source does not constitute a solicitation. All information received in response to this notice that is marked proprietary will be handled accordingly in accordance with (IAW) Federal Acquisition Regulation (FAR) 15.201(e). Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses incurred associated with responding to this RFI.
This Special Notice of Intent to Sole Source is for planning purposes ONLY. The results of this notice will assist in the development of (1) the requirement, and (2) the acquisition strategy (e.g., small business set-aside, full and open competition, etc.). VA assumes no responsibility for any costs incurred associated with the preparation of responses submitted as a result of this notice
Files
| File | Type | Posted |
|---|---|---|
| 36C25625Q0002.docx | DOCX document |
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