DA10 - Modernized Messaging solution - The mobile messaging software application vendor shall be responsible to demonstrate/document current Federal Information Processing Standards (FIPS)-199 Security Characterization "HIGH"
Cancelled Pre-Solicitation Posted
- Solicitation number
- 36C10A25AP0107
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 54151 Computer Systems Design and Related Services
- Place of performance
- Eatontown, New Jersey, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center is seeking a modernized messaging software application solution for secure, encrypted communication across its facilities nationwide. The procurement targets a non-physical pager and text messaging platform that meets FedRAMP HIGH security standards and can be deployed across VA Medical Centers, Community Based Outpatient Clinics, and various field offices throughout the United States, Guam, Saipan, American Samoa, Philippines, and Puerto Rico. Contractors must demonstrate either current FedRAMP HIGH Authorization or an active FedRAMP In-Process designation, and provide comprehensive documentation of their FIPS-199 Security Characterization at the HIGH level. The solution must support secure individual and group messaging with robust data protection mechanisms, including complete separation between government and personal device data. The pre-solicitation notice was posted on January 28, 2025, with responses due by February 4, 2025, indicating a relatively short response window for potential vendors.
The contract does not have a specific set-aside designation and is open to competitive bidding within the Computer Systems Design and Related Services NAICS category. The initial procurement seeks 20,000 software licenses with a base performance period of 12 months and two additional 12-month option periods, not to exceed 36 months total. An optional task allows for procurement of up to 100,000 additional licenses, suggesting potential significant scalability. The solution must be a Software-as-a-Service (SaaS) platform compatible with both government-furnished and bring-your-own-device (BYOD) mobile devices, with strict requirements for protecting Protected Health Information (PHI), Personally Identifiable Information (PII), and other sensitive VA data. The contractor will be responsible for full application management, infrastructure safeguarding, and providing a web-based administration portal to support comprehensive messaging capabilities.
Notice text
The Contractor shall provide a non-physical pager, non-life safety text messaging software application solution that delivers Federal Risk and Authorization Management Program (FedRAMP) HIGH secure, and encrypted alpha, numeric and graphic communications. The Contractor shall either demonstrate/document current FedRAMP HIGH Authorization or document FedRAMP In-Process designation provided to Cloud Service Providers (CSPs) actively working towards a FedRAMP HIGH Authorization. Additionally, the CSP offering the mobile application solution shall be responsible for management of the application, safeguarding of data stored or processed by the application, and all elements of the underlying infrastructure. The mobile messaging software application vendor shall be responsible to demonstrate/document current Federal Information Processing Standards (FIPS)-199 Security Characterization HIGH. The Contractor shall describe their Modernized Messaging solution’s transition, deployment, implementation, operations, maintenance, and sustainment (OMS) plan with notional schedule portrayed across the enterprise.
Tasks under this PWS shall be performed in VA facilities located in VA Medical Centers (VAMCs), Community Based Outpatient Clinics (CBOCs), field and program offices and other remote users that are geographically dispersed throughout the United States (US), Guam, Saipan, American Samoa, Philippines, and Puerto Rico. Work may be performed at remote locations with prior concurrence from the Contracting Officer’s Representative (COR).
Tasks under this PWS shall be performed at Contractor and Government facilities. The Contractor shall identify the Contractor’s place of performance in their proposal submission.
Files
| File | Type | Posted |
|---|---|---|
| P09 - Draft Modernized Messaging PWS 26 Nov 2024 CLEAN.docx | DOCX document |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| DA10--VA Enterprise-level Product Solutions | VA Technology Acquisition Center | No set-aside |
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