DA01--VISN 8 EMS Operations Efficiency Dashboard (VA-25-00024839)

The Department of Veterans Affairs Technology Acquisition Center is seeking to renew the CrestPoint Solutions Environmental Management Operations Efficiency Dashboard for VISN 8, a software solution that enables VA employees to manage and monitor Environmental Management Services (EMS) operations across 8 healthcare facilities. The dashboard will cover critical operational areas including healthcare sanitation, textile management, groundskeeping, waste management, integrated pest management, rounding audits, staffing model analysis, and budget management. The solicitation (36C10B25Q0155) requires a comprehensive Software as a Service (SaaS) solution that maintains 99.0% system availability and provides technical support and training. Vendors must comply with FedRAMP Moderate Authorization requirements and submit key deliverables such as a System Security Plan and implementation diagram. The response deadline is May 21, 2025, at 10:00 Eastern Time, with the procurement classified under NAICS code 541519 and Product Service Code DA01.

The contract is specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), targeting the renewal of 80 existing software licenses. CrestPoint Solutions is the incumbent contractor, and market research conducted in January 2025 determined their solution is the most comprehensive available, with alternative vendors offering only partial functionality. The contract structure includes a 12-month base period with two additional 12-month option periods, creating a potential total contract duration of three years. While a specific award value was not explicitly stated, the procurement encompasses software licenses, maintenance, technical support, and user training across VISN 8's healthcare network. The place of performance is within the United States, specifically covering the facilities within the Sunshine Healthcare Network Veteran Integrated Service Network (VISN) 8.