DA01--Life Insurance Policy Administration System (LIPAS) Phase III (Base) (VA-26-00007819)

Closed Pre-Solicitation Posted

Solicitation number
36C10B26Q0037
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Technology Acquisition Center is seeking a contractor to provide enhancements, sustainment, and license management services for the Life Insurance Policy Administration System (LIPAS) Phase III, which manages life insurance policies for 5.5 million Veterans, Service members, and their families with $1.5 trillion in total coverage. This is a Request for Information (RFI) only, not a solicitation for proposals, and responses will be used to finalize the acquisition strategy with no feedback provided to respondents. Key requirements include implementing artificial intelligence capabilities to automate business processes, providing application sustainment support with a medium-sized team of 10-14 full-time employees and a development team of 5-9 employees, managing EXL software licenses (specifically EXL LifePro, LifePro Digital Suite, and SmartComm), and ensuring robust security compliance and Section 508 accessibility. The contractor must demonstrate experience with cloud migrations, software enhancements without service interruption, insurance products, and EXL licensing while meeting specific Service Level Agreement performance metrics. The RFI response deadline is February 3, 2026, with responses to be submitted via email to VA contracting personnel.

This opportunity is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran-Owned Small Businesses (VOSBs) under NAICS code 541512 with a $34 million size standard. Based on the government's technical review of previous RFI responses, the acquisition strategy has been updated to award on a sole-source basis to a contract holder on the Transformation Twenty-One Total Technology Next Generation (T4NG) indefinite-delivery, indefinite-quantity contract vehicle, with a Justification and Approval document to be posted after award. The contract is structured with a 12-month base period and four 12-month option periods, proposed on a Firm Fixed Price basis with travel reimbursed on a Cost Reimbursement basis. No subcontracting splitting of the requirement will be considered, and any subcontractor payments are limited to 50% of the prime contract value for non-certified SDVOSBs. The EXL software requirement is mandatory with no exceptions, as the LIPAS solution fundamentally depends on this technology platform.

Notice text

4 versions

Update #4 · Latest ·

THIS IS NOT A SOLICITATION FOR OFFERS. NO PROPOSALS ARE TO BE SUBMITTED IN RESPONSE TO THIS NOTICE.

This Sources Sought Request for Information (RFI) is updated to inform all interested parties that the acquisition strategy for this requirement has been updated. After technical review of the responses to the previously issued RFI, it was determined that only one source can provide the required services. As such, the intent is for award to a contract holder on the Transformation Twenty-One Total Technology Next Generation Indefinite Delivery Indefinite Quantity contract vehicle on a sole source basis. The supporting Justification and Approval document will posted within the required time frame after award has been made.

Update #3 ·

RFI document is amended to allow for 12 pages. The cover page and table of contents are NOT included in this page count. These revisions are included in the amended document. The remainder of this document is unchanged.

This is Sources Sought Request for Information (RFI) only not a Solicitation for Offerors. Responses will be used to finalize acquisition strategy only. Feedback for responses will not be provided. When strategy is finalized, an update to this Sources Sought will be posted.

Please read the entirety of the attached Performance Work Statement (PWS) prior to submitting a capability statement. Specifically, the following must be considered:

1) PWS Section 1.0 "Background" states "LIPAS/VISION is powered by a suite of software including EXL LifePro, LifePro Digital Suite, and SmartComm."

2) PWS Section 5.2.1.1 "EXL Licenses" states "The contractor shall maintain and manage all required EXL licenses and maintenance agreements required to sustain and enhance LIPAS."

The intent is for this requirement to be procured in its entirety as specified in the attached draft PWS. No splitting of this requirement will be considered. Since the LIPAS solution requires EXL, there are no exceptions to the requirement for it. Any exclusive agreements that EXL may or may not have with a third party are between EXL and that third party and cannot be changed by the government. 

Update #2 ·

This is Sources Sought Request for Information (RFI) only not a Solicitation for Offerors. Responses will be used to finalize acquisition strategy only. Feedback for responses will not be provided. When strategy is finalized, an update to this Sources Sought will be posted.

Please read the entirety of the attached Performance Work Statement (PWS) prior to submitting a capability statement. Specifically, the following must be considered:

1) PWS Section 1.0 "Background" states "LIPAS/VISION is powered by a suite of software including EXL LifePro, LifePro Digital Suite, and SmartComm."

2) PWS Section 5.2.1.1 "EXL Licenses" states "The contractor shall maintain and manage all required EXL licenses and maintenance agreements required to sustain and enhance LIPAS."

The intent is for this requirement to be procured in its entirety as specified in the attached draft PWS. No splitting of this requirement will be considered. Since the LIPAS solution requires EXL, there are no exceptions to the requirement for it. Any exclusive agreements that EXL may or may not have with a third party are between EXL and that third party and cannot be changed by the government. 

Update #1 ·

This is Sources Sought only not a Solicitation for Offerors. Please read the entirety of the attached Performance Work Statement prior to submitting a capability statement. EXL software is required for this solution.

Files

File Type Posted
T4NG RFI_SAM.gov LIPAS III revised.docx DOCX document
LIPAS III PWS Draft for RFI.pdf PDF
T4NG RFI_SAM.gov LIPAS III final.docx DOCX document
LIPAS III PWS Draft for RFI.pdf PDF
36C10B26Q0037.docx DOCX document

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