DA01--Intersystems Software Updates and Technical Assistance - Recompete (VA-26-00003659)

The Department of Veterans Affairs Technology Acquisition Center is seeking to procure InterSystems Software Updates and Technical Assistance (SUTA) through a recompete opportunity. The procurement covers comprehensive software updates and technical support for InterSystems products including IRIS for Health, HealthShare Health Connect, HealthShare Unified Care Record, HealthShare Health Insight, and IRIS Advanced Server, with 24/7 dedicated support services. The solicitation includes optional task packages for specialized technical teams covering areas such as VistA Operations, Interfaces and Interoperability, VDIF Support, VistA Modernization, and Security, Governance, and Reporting. Offerors must provide OEM authorization letters and self-certify against providing gray market or counterfeit items as key qualification requirements. The contract will be awarded on a lowest-priced, responsive, responsible basis, with questions and comments on the draft RFP due to Matthew.Newell@va.gov and Sarah.MacArthur@va.gov by 1 p.m. Eastern Standard Time on August 28, 2025.

This procurement does not utilize any set-aside designations and is structured as a firm-fixed-price contract with a base period of six months from October 1, 2025, through March 31, 2026. The contract includes nine optional six-month periods that could extend performance through September 30, 2030, representing a potential five-year total contract duration. The government reserves the right to procure up to 10 quantities of each advisory package during the option periods, indicating flexibility in scaling technical support services based on operational needs. While specific dollar values are not disclosed in the pre-solicitation notice, the comprehensive nature of the InterSystems software support and the multi-year structure with optional periods suggests a substantial contract value. Quotes must be submitted via the NASA SEWP website, and the contract will be performed at the VA Technology Acquisition Center located at 23 Christopher Way, Eatontown, New Jersey.