D399--Communication Services

THIS IS A SOURCES SOUGHT NOTICE REPRESENTING A MARKET SURVEY AND IS NOT A REQUEST FOR PROPOSALS, PROPOSAL ABSTRACTS, QUOTATIONS OR INVITATION FOR BIDSÂ

The Department of Veterans Affairs is conducting a MARKET RESEARCH SURVEY to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are Service-Disabled Veteran-Owned, Veteran-Owned, Small Business, HUB Zone 8(a), Women-Owned, or small disadvantaged business concerns; and (4) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.

The NAICS code is 511210

DESCRIPTION OF THE REQUIREMENT:

The Altoona VA Medical Center (VAMC) is looking for eligible businesses that are capable of providing professional services and product required for the deployment of a Vocera (or equal) Communication System that can be used to replace the current paging system used in the Medical Center (see attached). Unless vendors clearly indicate that their product being offered is an Equal product, the offeror shall provide the Brand Name product referenced in this notice.

POTENTIAL SOURCES SHALL PROVIDE THE FOLLOWING INFORMATION IN THEIR RESPONSE:

1) Company name, address, phone number, primary contact(s), e-mail address, NAICS code(s), business size (i.e., small/large) and DUNS Number.

2) Provide a Statement of Capability that demonstrates the offeror's past performance in providing this type of service. Please include the following: (a) staff expertise including their availability, experience, and formal and other training; (b) current in-house capability and capacity to perform the work; (c) prior completed projects of similar nature; (d) corporate experience and management capability; and (e) examples of prior completed Government contracts, references, and other related information.

3) Submit Capability Statements by 19 October, 2020 to Bruce Jackson at Bruce.Jackson5@va.gov. Responses should be received no later than 1:00 PM EST.

NO CAPABILITY STATEMENTS MAY BE ACCEPTED AFTER 19 OCTOBER, 2020.

AT THIS TIME NO SOLICITATION EXISTS.  (DO NOT REQUEST A COPY OF THE SOLICITATION). A FUTURE NOTICE WILL BE POSTED WHEN THE SOLICITATION WILL BE RELEASED.

4) Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation.

(5) No Proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s.)

STATEMENT OF WORK

COMMUNICATIONS SYSTEM SOLUTION

JAMES E. VAN ZANDT VAMC

Background:

The Altoona VA Medical Center is looking for a vendor that can provide the professional services and product required for the deployment of Vocera (or equal) Communication system that can be used to replace the current paging system.

Listed below are the peripherals that VAMC Altoona needs to ensure that we have an updated environment that can both support our Veterans and the VA Staff.

Voice Communication between care providers and staff

Communication alerts and messaging between providers and staff

Integration for nurse call and wander guard, stat order and PRN effectiveness

Alarm integration of the following system for text and voice messaging

Wearable badges with real-time communication and alerts

Cluster Server Architecture

Badge Configuration system with Admin right

SIP Telephone Gateway

Client communication

Messaging server

Staging server for tested badges and applications

Administrative transfer services

Technical transfer services

Go live support

Post installation assessment services to ensure all is operating as implemented.

3rd party integration services to include alarms, messaging and voice

Vendor must Provide Network Assessment to include Network Topology, Data Inventory and end of assessment finding and recommendations

Vendor will be responsible for completing and implementing

Voice services will include 150 Voice/ 50 Messaging License

Application integration License for 56 beds (Nurse Call, Wander Guard, PRN reminders, STAT orders)

57 smart badges and 114 Batteries plus accessories

109 basic badges and 218 batteries plus accessories

Application Converters for integration to VA systems

Support for 150 voice/ 50 messaging License (Technical Support)

Support for Applications of 56 bed license (Technical Support)

Full Implementation, installation of system and Staff Training

Dual Band Poe AP with SWWRLS Control

Badge Configuration Workstation

Platform Servers

Analytics Server

Media Gateway; fast ethernet

30 days for programming servers peripherals for communication system

Virtual server with residents

Virtual software

Vendor will install and validate servers to ensure they meet all the requirements needed for communication management system applications

Vendor will be responsible for testing and providing a server recovery plan, server fail over and back to normal and test applications to ensure that they are functioning to its optimum.

Vendor will provide the following on virtual server to ensure that all communication application requirements are meet

Installation and configuration within the main server core

Install operating systems per communication software requirements

Validate server platforms

Create a user operation procedure

Install communication specifications

Communications system needed

Voice

Messaging

Integration

Analytics

Data to be supported: the Voice, Messaging and Engage

Locations for deployment in 20 areas:

Urgent Care Center (UCC)

4MED

Community Living Center 5 (CLC5)

Community Living Center 6 (CLC6)

Peri-Op (Ambulatory Surgery)

Sterile Processing Services (SPS)

Nutrition and Food Services

Radiology

Laboratory

Housekeeping

Respiratory

Police

PM&R

Specialty Clinics

Pharmacy

Facilities/ Engineering (ENG)

BIOMED

Education

Logistics

Mental Health- Social Workers/Case Managers

Communication System:

The Communication System will be integrated with the Altoona VAMC s third party systems, indicated below, for the purpose of secondary alarm and even notification deliver to the Vocera (or equal). Alarm and event notification will be designed, configured and deployed in the following four (4) individual nursing unites:

UCC (Stat Orders Only)

4MED

CLC5

CLC6

Wireless device system

Badges

Smart badges

Vendor Implementation Team

Project Manager

Wireless Network Engineer

Clinical Informaticist

Integration Engineer

Clinical Informaticist