Computer Software Support

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a separate written solicitation will NOT be issued.

Solicitation number HSFE02-11-Q-P0001 is issued as a Request for Quotation (RFQ). HSFE02-11-Q-P0001 and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-51. This requirement is being solicited as a Total Small Business Set-aside using Simplified Acquisition Procedures per FAR Subpart 13. The Small Business Size Standard for NAICS 611420 is $7.0 million. This requirement is for a firm-fixed price contract. The anticipated award date is on or about April 22, 2011. The government intends to award from this solicitation to the responsible vendor whose quote conforming to the solicitation provides the best value.

Refer questions to Omar Mahmud, Contracting Officer, at (212) 680-8595 or at Omar.Mahmud@dhs.gov. Quotes must arrive no later than 4:00 p.m.  (Eastern Standard Time) April 21, 2011. E-mailed and Faxed quotations will be accepted and are subject to the same rules as paper quotations. The telephone number for receiving facsimiles is (212) 680-3693.

Quotes shall be all inclusive of applicable prices and taxes.  All work must be done in the New York City area.  No travel funding will be provided.

STATEMENT OF WORK:

Scope:

I. Provide a Not To Exceed (NTE) support of up to 300 hours over a twelve month period for software support to a disabled, legally blind, employee in Region II, New York, NY.  This includes assistance and training in the usage of JAWS (Job Access With Speech), which is a Windows screen reading software, and other related technical issues.  Resolve technical or other adaptive software related computer issues. Determine if problems are JAWS issue, hardware related, etc...  Resolve routine and complex adaptive aid problems.

Expected Outcome of Support:

 The support and assistance should help our disabled employee to become more efficient in his job duties and to better utilize advancements in technology:  User to become more proficient in the use of JAWS.

 Monthly Invoices

 Include the hours that have been worked, details of the assistance that was provided; and progress of User to become proficient in the use of JAWS.