Commercial internet service

The Department of the Army is seeking a commercial internet service provider to deliver fiber optic connectivity to two locations at Fort Bliss, Texas: the Mendoza Soldier Family Care Clinic and the WBAMC East Clinic at William Beaumont Army Medical Center. The contractor must provide all personnel, equipment, supplies, facilities, and services necessary to install and maintain internet speeds between 200 Mbps and 500 Mbps with 24/7/365 availability and support. Key requirements include obtaining Fort Bliss access, securing WBAMC approval for all pathway installations, establishing an onsite presence, submitting a Quality Control Plan within 10 days of award, and ensuring all personnel complete Anti-Terrorism Level I training and iWATCH training. The contractor must provide onsite technical support with response times no later than 24 hours for service interruptions and must announce routine maintenance outages at least 48 hours in advance to the Contracting Officer's Representative. Performance will be evaluated using the Government's Quality Assurance Surveillance Plan against standards of Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. The pre-solicitation notice was posted on April 2, 2026, with questions due by April 10, 2026.

This procurement carries no set-aside designation and represents a standard competitive opportunity. No incumbent contractor or estimated award value has been disclosed in the pre-solicitation notice. The contract requires the contractor to maintain a single monthly invoice covering all service accounts and to appoint a dedicated account manager available Monday through Friday from 7:00 AM to 4:00 PM MST. All contractor personnel must comply with Department of Defense security requirements, including background checks and personal identity verification, and must adhere to NIST SP 800-171 information assurance standards for any government information handling. The classified NAICS code is 517112 (Wireless Telecommunications Carriers except Satellite) and the PSC category is DG10 (IT and Telecom - Network as a Service), indicating this procurement falls within the telecommunications and network services sector.