Client Management System Modernization

Closed Pre-Solicitation Posted

Solicitation number
959P0025
Agency
CSOSA Pretrial Services Agency CSOSA
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
541512 Computer Systems Design Services
PSC
7G21 It And Telecom - Network: Digital Network Products (Hardware And Perpetual License Software)
Place of performance
Washington, District of Columbia 20004, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Pretrial Services Agency (PSA) is seeking a software solutions integrator to modernize its Client Management System (CMS), which currently encompasses the Pretrial Real-time Information System Manager (PRISM), PRISM Juvenile, and Drug Testing Management System (DTMS). This Request for Information (RFI) is designed to gather market research for a comprehensive system replacement that will support a 24x7 hybrid workforce with 95% reliability. The desired solution must be built on a microservices architecture with a modular structure, incorporating features such as interactive client profile dashboards, electronic monitoring with geo-location, drug testing randomization, and case management workflows. Key technical requirements include integration with Microsoft 365 and compliance with FISMA/NIST/FedRAMP security standards. Vendor responses are due by February 18, 2025, at 1 PM EST, submitted via email to gloria.robertson@psa.gov and tamara.brown@psa.gov, with the understanding that this RFI does not guarantee a future Request for Proposal (RFP) or contract.

The pre-solicitation notice indicates no specific set-aside designations for this contract opportunity. The project is classified under NAICS category 541512 for Computer Systems Design Services and PSC category 7G21 for IT and Telecom Network Digital Products. The anticipated period of performance is 12 months for the base contract with four potential option periods, with all development to be conducted at the agency's Washington DC location using government-furnished equipment. While specific award values are not disclosed in the RFI, the comprehensive nature of the system modernization suggests a significant investment in technological infrastructure. Potential vendors should note that this RFI is strictly for information gathering, and all costs associated with responding will be at the interested party's expense. The agency emphasizes that not responding to this RFI will not preclude participation in any future solicitation that may be issued.

Notice text

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit Pretrial Services Agency to contract for any supply or service whatsoever. Further, Pretrial Services Agency is not at this time seeking proposals and will not accept unsolicited proposals. Responders are advised that Pretrial Services Agency will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. It is the responsibility of the potential offerors to monitor Pretrial Services Agency sources for additional information.

See Attachment A - Statement of Objectives for "Client Management System Modernization"

Please Note: Vendors responses should be submitted by February 18, 2025, no later than 1 PM (EST) via email to: gloria.robertson@psa.gov and tamara.brown@psa.gov

Attachments

Files attached to this notice, newest first
File Type Posted
Attachment A - RFI for Statement of Objectives - Client Management System Modernization.pdf PDF

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