Citrix Server Upgrade

The Food and Drug Administration seeks vendor assistance to upgrade two Citrix Virtual Delivery Agent servers from Windows 2016 to Windows 2019, supporting Citrix Empower 3.6.1 and NuGenesis 9.1 client applications, with proposals due June 18 and questions due June 10. This is a full and open competition procurement issued as a Firm Fixed Price purchase order under FAR Part 12 (commercial items).

Place of performance is Detroit, Michigan (300 River Place Drive, Detroit, MI 48207), though the upgraded servers support laboratories in Irvine, California; Detroit, Michigan; and Jamaica, New York. The contractor must be an authorized reseller or servicing agent of the Chromatographic Data System vendor and provide setup, installation, configuration, and qualification of the two upgraded servers, including Empower3 SQT Workgroup/Enterprise/Server Qualification Service (quantity 2), regression testing consultation (quantity 2), NuGenesis configuration (quantity 2), OQ testing configuration (quantity 2), and professional services travel including airfare (quantity 3). All work must be completed within 60 days of award, with concurrent actions not exceeding two weeks. The anticipated period of performance is one 12-month base year from award. Contractor employees must complete FDA security training, maintain confidentiality agreements, comply with FIPS 140-2 encryption standards, and adhere to comprehensive security and privacy requirements including incident response protocols. The NAICS code is 541519, Other Computer Related Services; PSC is 7B22, IT and Telecom—Compute: Servers (Hardware and Perpetual License Software). Award will be made using lowest price technically acceptable evaluation methodology. Payment is Net 30 days after government acceptance via electronic invoice submission through the Invoice Processing Platform.