Cellular phone services
Closed Solicitation Posted
This opportunity was awarded. See the award notice from , or the latest solicitation from .
- Solicitation number
- 19CG5026Q0001_Solicitation
- Agency
-
Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 517112 Wireless Telecommunications Carriers (except Satellite)
- Place of performance
- Kinshasa Congo (Kinshasa)
- Points of contact
-
- Vernetta Wheeler wheelervl@state.gov (243) 815-5601
- Vernetta Wheeler kinshasabid@state.gov +243815560151
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of State seeks a contractor to provide comprehensive cellular phone services to the U.S. Embassy in Kinshasa, Democratic Republic of the Congo. The solicitation requires the contractor to deliver mobile telephone services including smartphone communication plans, voice service plans, data-only plans, and international calling capabilities, with priority given to 4G/LTE mobile service and capacity for future 5G network growth. Key contract requirements include maintaining 90% network coverage across the Democratic Republic of Congo, providing 24-hour customer support, ensuring uninterrupted and high-quality connections, and supporting approximately 550 SIM cards across various service tiers ranging from basic plans with 500 minutes and 5GB data to premium plans with 1,200 minutes and 75GB data. The government will use a comparative evaluation method that emphasizes technical capabilities, past performance, and pricing to select the winning contractor. The pre-quotation conference is scheduled for January 29, 2026, with quotations due by February 17, 2026.
This procurement includes no set-aside designations and involves a one-year base period with four optional 12-month renewal years and a potential 6-month extension, providing visibility into long-term service requirements. The solicitation does not identify any incumbent contractors. While specific award values are not disclosed in the solicitation notice, the scope encompasses approximately 550 SIM cards with varying service levels and includes both Standard Services paid monthly and Temporary Additional Services such as daily cell phone and mobile data hotspot rentals for special events at the embassy. All work must be performed in Kinshasa, Democratic Republic of the Congo, and subcontracting is prohibited. Prospective contractors must be registered in the System for Award Management (SAM) and provide a cybersecurity supply chain risk management questionnaire to be considered for award.
Notice text
The Contractor shall provide mobile telephone services to the Embassy of the United States of America in Kinshasa. The prices listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor on a monthly basis for Standard Services that have been satisfactorily performed.
The Contractor must ensure that 4G/LTE mobile service is the priority service whenever available with the capacity for growth into the 5G network, not excluding possible growth to the latest technology when it becomes available.
Any telephone numbers activated under this contract cannot be ported or transferred to any external organization or entity outside the U.S. Government for a minimum of 12 months from date of cancellation of service. Wherever 4G/LTE or higher mobile telephone services are not available, the Contractor must support at least 3G/LTE or higher.
The Contractor must ensure that the connection through its network is of the highest quality possible and must be uninterrupted, clear and with no static. Network issues must be addressed immediately, and the COR must be immediately informed of any problems, and their resolution. The Contractor must display network coverages within the top largest cities/towns in DR Congo.
Temporary Additional Services are defined as rental on a daily basis of a cell-phone and mobile data hotspots with SIM Cards. These services shall support special events at Post. The Contractor shall provide Temporary Additional Services in addition to the Standard Services specified in this contract. The Contracting Officer shall order Temporary Additional Services on an as needed basis. This work shall not be subcontracted. The Contracting Officer may require the Contractor to provide Temporary Additional Services with 24-hour advance notice.
The Contractor shall include in its next regular invoice details of the Temporary Additional Services and, if applicable, the materials provided and requested under these services.
Files
| File | Type | Posted |
|---|---|---|
| RFQ 19CG5026Q0001 - CELLPHONE SERVICE SOLICITATION.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Cellular phone services | Award Notice | |
| 19CG5026Q0001-P00001_Sol_Amend | Solicitation | |
| Cellular phone services | Solicitation | |
| This notice | Solicitation | |
| Cellular phone services | Pre-Solicitation |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| US Embassy Yaounde Cellphone Services | Department of State | No set-aside | |
| Wireless Telecommunications Carriers (except Satellite) | ACC Redstone | No set-aside |
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