Cadaver Cremations, Removal/Pickup & Ash Mailing Services

The Defense Health Agency (DHA) is seeking a contractor to provide cadaver cremation services at Naval Medical Center Portsmouth, VA. The solicitation (HT940625Q0007) requires the selected vendor to perform 26 full body cadaver cremations, 16 cadaver removals/pickups, and 26 cremation ash mailings annually. Proposals will be evaluated based on past performance, technical capability, and pricing, with key contractor requirements including location within 25 miles of the medical center, proper handling of remains, and a quick turnaround time of 3-5 business days for pickups. The contractor must obtain base access through DBIS, comply with HIPAA privacy requirements, and be capable of electronic billing via WAWF. Quotes are due by 2:00 PM EST on December 16, 2024, with the initial contract period running from January 10, 2025, through January 9, 2026, and two potential one-year option periods available.

The solicitation is designated as a 100% small business set-aside under NAICS code 812210, with a size standard of $12.5 million. Services will be performed at the contractor's facility, with pickup and delivery coordinated through the Bioskills Department at Naval Medical Center Portsmouth, located in Portsmouth, VA 23708. The contractor must implement a numbered metal chip tracking system for cremains and arrange mailing of ashes to next of kin. Normal service hours are 8:00 AM to 4:30 PM Monday through Friday, excluding federal holidays. While no incumbent contractor is specifically mentioned, the comprehensive requirements suggest a need for a specialized funeral service provider with experience in handling sensitive medical facility cremation services. The contract will enable the ongoing management of cadaver remains for the medical center, ensuring dignified and efficient processing of human remains.