Benefits Enrollment and Premium Administration Services for BENEFEDS Program
Closed Pre-Solicitation Posted
- Solicitation number
- 57092
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
- PSC
- R799 Support- Management: Other
- Place of performance
- Washington, District of Columbia, United States
- Points of contact
-
- Erica Randall erica.randall@opm.gov
- Carrie Fairbanks carrie.fairbanks@opm.gov
Notice details come from SAM.gov. Updated .
About this opportunity
The Office of Personnel Management (OPM) is seeking industry input and potential contractors for Benefits Enrollment and Premium Administration Services for the BENEFEDS Program. The agency requires a vendor to develop, enhance, and implement the existing BENEFEDS Portal, which manages enrollment, payroll deductions, and premium reconciliation for voluntary federal benefit programs including FEDVIP, FSAFEDS, and FLTCIP. Interested vendors must demonstrate experience with insurance programs of equivalent size and scope, provide detailed information about company capabilities, and submit responses by March 4, 2025, at 3:00 PM EST. Respondents are limited to a 20-page submission and should focus on providing information under NAICS codes 541611 and 524292. The notice emphasizes the need for human-based customer service, a 24/7 enrollment website, and a call center capable of supporting multiple languages.
The current solicitation is not set aside for small businesses, though OPM is exploring that possibility through this market research process. The contract will include a 6-month start-up period estimated to begin June 30, 2026, followed by a base period and three potential one-year option periods extending through December 31, 2030. The scope of services will cover managing over 6 million FEDVIP enrollments, 500,000 FSAFEDS participant allotments, and 260,000 FLTCIP premium payments. Contractors must interface with over 50 payroll providers and 13 FEDVIP carriers, and obtain an Authorization to Operate (ATO) during the start-up period. All services must be performed within the United States, with strict requirements for system security, privacy compliance, and a pricing structure that includes fixed-price line items for start-up costs and service fees based on enrollment types.
Notice text
The U.S. Office of Personnel Management (OPM) is seeking industry input on the development, enhancement, implementation, and deployment of the existing BENEFEDS Portal functionality. The BENEFEDS Portal is used for enrollment, payroll deductions and premium reconciliation for voluntary benefit programs offered by OPM. This source sought notice is also to identify small businesses capable of providing BENEFEDS Enrollment and Premium Administration Services in order to assist in determining the appropriate acquisition method, including whether a small business set-aside is possible.
Please see the attached Sources Sought Notice and Draft PWS attachment for full details.
OPM encourages interested vendors to follow this notice to receive notification from beta.sam.gov when information is added.
DISCALIMER: This sources sought notice is for market research purposes only and IS NOT A REQUEST FOR PROPOSAL(RFP) nor does it restrict the Government as to its ultimate acquisition approach. The Government will not reimburse respondents for any costs incurred in preparation of a response to this notice.
Attachments
| File | Type | Posted |
|---|---|---|
| BENEFEDS _DRAFT _PWS for SSN.pdf | ||
| BENEFEDS Sources Sought Notice.pdf |
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