Alpha Omega Neurological Drive System Service and Support

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 is seeking a firm to provide comprehensive service and support for the Alpha Omega Neurological Drive System, Navigation Workstation, and Navigation Software and Tools at the Portland VA Medical Center. The procurement includes clinical and technical support services under a firm-fixed price service order structure with a base year and two option years of coverage spanning March 1, 2026 through February 28, 2029. Key service requirements encompass 50 onsite visits annually for intraoperative technical support, performance inspections, software upgrades, clinical support, unlimited emergency service calls, 24/7 technical support availability, and provisions for loaner equipment during system downtime. The solicitation is classified under NAICS code 334510 (Electromedical and Electrotherapeutic Apparatus Manufacturing) and PSC code J065 (Maintenance/Repair/Rebuild of Medical Equipment). Quotes must be submitted by November 5, 2025 at 10:00 AM Pacific Time, and this is a full and open competition with no small business set-aside.

This opportunity includes no set-aside designations and represents a full and open competition. The solicitation does not identify any incumbent contractors or provide specific contract value information in the available documentation. The performance period spans three years (base year plus two option years), with services required at the VA Portland Healthcare System located in Portland, Oregon 97239. The service delivery model requires a minimum of 50 onsite technical support visits per year for intraoperative support, complemented by round-the-clock technical support capabilities and comprehensive emergency and preventative maintenance provisions. Qualified firms should possess expertise in neurological surgical navigation systems and the ability to maintain operational readiness for specialized medical equipment in a clinical environment.