Air University Diploma Service

Air Education and Training Command is preparing to procure an annual enterprise-wide subscription for digital and physical diploma generation, management, and issuing services for Air University, with a sources-sought response deadline of October 29, 2026. This procurement is set aside for total small business.

Services cover Air University, the Community College of the Air Force (CCAF), and the Air Force Institute of Technology (AFIT) at Maxwell Air Force Base, Alabama and Wright-Patterson Air Force Base, Ohio. The contractor must deliver an enterprise-grade digital and physical credential management platform meeting Brand Name or Equal standards. Digital credential capabilities must include secure issuance with tamper-evident technology (such as patented cPDF), one-click social media and network sharing across LinkedIn, Facebook, and X/Twitter, scheduled digital awards with precise date-and-time releases, customizable multi-channel notifications via email and SMS, and high-security signature preservation. Physical diploma services include print and mailing of pre-designed branded diploma stock (10" x 13" for AU and AFIT graduate programs; 8.5" x 11" for CCAF and civilian associate degree programs), unlimited reprints at no additional cost, and optional outsourced print services with 7-to-15 business day turnaround and USPS mail tracing. Comprehensive learner records and transcript services must support multi-credential platforms, flexible format delivery (PDF, TIFF, XML, EDI), customizable transcript builders, and Student Information System integration with FERPA compliance. Optional services include records digitization and data automation with optical character recognition and machine learning. Performance standards require 99.9% platform availability, digital credential delivery within two hours of batch approval, and technical support response within four hours for critical issues. The contract requires compliance with FERPA, federal cybersecurity standards, SOC II certification, end-to-end encryption, PCI compliance, Section 508 accessibility, and CUI safeguarding under DoDI 5200.48 and DAFI 16-1403. Period of performance is one base year with two optional one-year extension periods. Pricing must be a flat annual subscription model with no student fees or volume variance penalties.