Administrative support services-telephone answering services

Closed Solicitation Posted

Solicitation number
W81K00
Agency
Medical Command Department of the Army, Department of Defense
Responses due
Set-aside
Competitive 8(a)

Opportunity facts

NAICS code
561421 Telephone Answering Services
PSC
R699 Support- Administrative: Other
Place of performance
USA

Notice details come from SAM.gov. Updated .

About this opportunity

This solicitation seeks proposals for administrative support services for the Consult and Appointment Management Office supporting the San Antonio Military Health System. The Department of the Army Medical Command requires fifty telephone appointment clerks, one project administrator, and one alternate project administrator to provide centralized consult and appointment management services for military treatment facilities in the San Antonio area. Offerors must meet the requirements for a competitive 8(a) small business set-aside under NAICS code 561421. Proposals are due by May 15, 2020. Award will be a firm-fixed-price contract for a base year period of October 1, 2020 through September 30, 2021 plus four additional one-year option periods.

This requirement is set aside as a 100% competitive 8(a) small business procurement. The NAICS code is 561421 with a small business size standard of $16.5 million. The contract will provide services for a base year plus four option years. The government anticipates awarding a firm-fixed-price agreement for the base year period of October 1, 2020 through September 30, 2021 and four additional option years. The place of performance will be within the United States to support military treatment facilities in the San Antonio, Texas area.

Notice text

The San Antonio Military Medical Center (SAMMC), has a requirement to obtain non-personal services of fifty (50) FTEs Telephone Appointment Clerks  (TACs), one (1) FTE Project Administrator (PA) and one (1) FTE Alternate Project Administrator (PA) in support of the Consult and Appointment Management Office (CAMO) supporting San Antonio Military Health System’s. A base period of performance of 1 October 2020 – 30 September 2020 plus four (4) twelve-month option periods is contemplated. The current contract provides centralized consult and appointment management services for all military treatment facilities in the San Antonio area, including the San Antonio Military Medical Center, Wilford Hall Ambulatory Surgical Center, the 359th Medical Group—Randolph Air Force Base Clinic, and subordinate satellite clinics.

This requirement will be solicited as a 100% set aside as an 8(a) competitive procurement. Therefore, only 8(a) certified Small Businesses will be considered. The Government anticipates award Firmed-Fixed Price (FFP) contract with base year of twelve (12) months 1 October 2020 through 30 September 2020 plus four (4) option years twelve (12) month each. The Government reserves the right to exercise or not exercise the option periods as specified. The North American Industrial Classification System NAICS Code is 561421 with a small business size standard $16.5 million

Attachments

Files attached to this notice, newest first
File Type Posted
SOL_W81K00-2-R-0007_CAMO.pdf PDF

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