7E21--External Paging Services Renewal
Closed Pre-Solicitation Posted
- Solicitation number
- 36C10B26Q0145
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 517112 Wireless Telecommunications Carriers (except Satellite)
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center is conducting market research to identify sources capable of providing external paging services, specifically one-way and two-way alphanumeric and numeric messaging and maintenance services across 81 Veterans Affairs Medical Centers located in 32 states and Washington, D.C. The VA issued a Sources Sought Notice (36C10B26Q0145) on January 29, 2026, with a deadline for capability statements of February 9, 2026, and questions due by February 4, 2026. Interested vendors were required to submit capability statements limited to 10 pages that included company information, CAGE/UEI registration, business size and socioeconomic status, technical approach to meeting requirements, commercially available pricing, and assessment of the draft Performance Work Statement. The evaluation criteria emphasized the vendor's ability to sustain existing messaging services using commercial leased beeper infrastructure with one-way and two-way capabilities, maintenance support with defined Service Level Agreements including 4-hour Mean Time to Repair for Priority 1 outages, and compliance with extensive federal cybersecurity and privacy requirements including HIPAA and FIPS 140-2 encryption standards. The contract uses Product Service Code 7E21 and NAICS Code 517112 (Wireless Telecommunications Carriers), with a small business size standard of 1,500 employees.
This opportunity carries no set-aside designation for small businesses, though the VA particularly encouraged responses from Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran-Owned Small Businesses (VOSBs) that could perform at least 50 percent of service costs with their own concern. Following a review of all responses to the RFI, the Government issued a modification notice on February 20, 2026, determining that it is in its best interest to proceed with a sole source solicitation renewal to the incumbent contractor rather than conduct a competitive procurement, effectively concluding the market research phase. The anticipated contract period of performance is 12 months with two optional 12-month renewal periods, structured as a Firm-Fixed Price contract. Current service requirements encompass approximately 7,467 alphanumeric beepers across various coverage levels, 4,350 numeric beepers, and 566 two-way nationwide devices, with associated features such as encryption, voicemail options, and web-based portal access for moves, adds, deletions, and changes. No specific award value or budget range was disclosed in the pre-solicitation materials.
Notice text
2 versions
Update #2 · Latest ·
The purpose of this amend notice is to inform vendors of the outcome of the Request for Information Source Sought Notice 36C10B26Q0145 for External Paging Services and acquisition strategy.
The Government issued RFI 36C10B26Q0145 on January 29, 2026, to the Contract Opportunities, General Services Administration eBuy, and National Aeronautics and Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) V websites. The intent was to identify vendors capable of sustaining the existing messaging commercial leased beeper and maintenance services providing one-way and two-way alpha and numeric messaging throughout 81 Veterans Affairs Medical Centers.
After reviewing all responses received, the Government has determined that it is in its best interest to proceed with issuance of a solicitation on a sole source basis to the incumbent contractor.
The Government appreciates your responses and your continued interest in supporting the mission of serving our nation s Veterans.
Update #1 ·
Sources Sought Notice Page 5 of 5 Page 1 of 5 The Department of Veterans Affairs (VA), Office of Procurement Acquisition and Logistics, Technology Acquisition Center (TAC), located at 23 Christopher Way, Eatontown, New Jersey, is conducting market research to identify potential sources capable of providing pager services. Currently, VA is contemplating a potential requirement to sustain its existing messaging commercial leased beeper and maintenance services providing one-way and two-way alpha and numeric messaging throughout 81 Veterans Affairs Medical Centers in the states of Alabama, Arizona, California, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Michigan, Missouri, Mississippi, North Carolina, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, District of Columbia (Washington DC), Washington, and Wisconsin. The anticipated period of performance is 12 months, two (2) 12-month option periods, with optional quantities to ensure continued satisfactory use of this legacy technology. See specific requirements in the attached DRAFT Performance Work Statement (PWS). This Sources Sought notice is issued solely for information and planning purposes. Do not submit a proposal. This notice does not constitute an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or Request for Proposal, and shall not be construed as a commitment by the Government to award a contract or otherwise acquire any products or services. In accordance with FAR 15.201(e), responses are not offers and cannot be accepted by the Government to form a binding contract. The Government will not reimburse any costs incurred in responding to this notice; all participation is strictly voluntary. No funds have been authorized, appropriated, or received for this effort. Respondents are responsible for properly marking proprietary, restricted, or competition-sensitive information. Information marked as proprietary will be handled accordingly. Any Service-Disabled Veteran-owned small businesses (SDVOSBs) or Veteran-owned small businesses (VOSBs) responding to this RFI must include their intent and ability to meet set-aside requirements for performance of this effort in accordance with the Department of Veterans Affairs (VA) Acquisition Regulation (VAAR) 852.219-73, VA Notice of Total Set-Aside for Certified SDVOSB (DEVIATION) or 852.219-74, VA Notice of Total Set-Aside for Certified VOSB; specifically the requirement for at least 50% of the cost of manufacturing or 50% of the services be performed by yourself and/or other eligible/verified SDVOSB/VOSB concerns; and be listed in the Small Business Administration certification database at the time of submission. It is requested that all companies interested in participating in this effort note their interest and provide indication of their respective capabilities to perform the effort described in the paragraphs below. All submissions become Government property and will not be returned. VA reserves the right not to respond to any, all, or select responses or materials submitted. All requirements identified herein are subject to change at any time. The North American Industry Classification System (NAICS) code considered for this requirement is 517112, Wireless Telecommunications Carriers (except Satellite); the small business size standard for this NAICS is 1,500 Employees. HOW TO RESPOND Respondents are encouraged to reply if they have the capabilities to meet the VA s requirements. Provide a clear, concise, and complete capability package. Respondents shall submit a capability statement limited to 10 pages (excluding transmittal page) describing your company s ability to meet the requirements outlined in this RFI. Include the following in your response: Company Information: Provide Company Information name, address, email, and telephone number CAGE/UEI Number under which the company is registered in SAM.gov. Point of contact having the authority and knowledge to clarify responses with VA representatives. For small business concerns, indicate whether at least 50% of the total amount paid by the Government will be paid to firms that are similarly situated. Company Business Size and socioeconomic status, including business type(s)/certifications(s) such as SDB, 8(a), HUBZone, SDVOSB, WOSB, etc. If a small business, clearly identify what socioeconomic category you are recommending for this effort. If a small business, are you able to comply with FAR 52.219-6 and 52.219-14 in execution of this effort? Are you able to comply with subcontracting limitations in 13 CFR 125.6 in execution of this effort? Identify if your company is the Original Equipment Manufacturer (OEM) of the solution or a reseller? If you are the OEM, identify whether you have any resellers available. Identify existing contract vehicle(s) in which you are a current contract holder that can be used to procure the required services (i.e., General Services Administration Multiple Award Schedule, Government Wide Acquisition Contract, NASA Solution for Enterprise-Wide Procurement (SEWP) Government-Wide Acquisition Contract (GWAC), etc.). Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) and 13 CFR §125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to it to firms that are not SDVOSBs. Brief detailed summary describing your company s approach to meeting the requirements. Responses should be as complete and informative as possible. Does the draft Performance Work Statement (PWS) provide sufficient detail to describe the technical and functional requirements that encompass the requirement? If NO , please provide your technical and functional comments, recommendations, and or questions on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost-effective effort. Provide commercially available list pricing for the solution that can meet the Government s minimum requirements, including recommended quantities and unit pricing. If commercially available list pricing is not available, provide a Rough Order of Magnitude, and any additional anticipated costs to meet the Governments minimum requirements Respondents are requested to identify any additional information considered applicable to this RFI. SUBMISSION INSTRUCTIONS Do not wait until the last minute to submit your responses. To avoid submission of late responses, we recommend the transmission of your response file 24 hours prior to the required response due date and time. Please be advised that timeliness is determined by the date and time an Offeror s response is received by the Government not when an Offeror attempted transmission. Offerors are encouraged to review and ensure that sufficient bandwidth is available on their end of the transmission. Questions and response shall be submitted electronically via email to Terricia Lloyd, Terricia.Lloyd@va.gov. Information submitted any other method will not be considered. Submit questions no later than 10:00 am EST on February 4, 2026. Submit response no later than 10:00 am EST on February 9, 2026. The VA reserves the right to not respond to any, all, or select responses or materials submitted. All VA current requirements identified herein are subject to change at any time. VA appreciates your time and anticipated response.
Files
| File | Type | Posted |
|---|---|---|
| 36C10B26Q0145 0001.docx | DOCX document | |
| P02 Draft PWS External Paging Services.pdf | ||
| 36C10B26Q0145.docx | DOCX document |
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