7E--R10 Multi-Regional Information Technology Support Services (MRITSS)

The Environmental Protection Agency Region 10 (EPA Region 10) has released a Special Notice for the Multi-Regional Information Technology Support Services (MRITSS) contract opportunity. This advance copy of the Performance Work Statement is being published to inform potential contractors of an upcoming solicitation, though no response is required at this time. The contract is designated as a Competitive 8(a) set-aside, indicating eligibility restrictions to certified 8(a) business enterprises. The opportunity was posted on November 24, 2025, and is classified under NAICS code 541519 (Other Computer Related Services) and PSC code 7E20 (IT and Telecom support services). The EPA is seeking a qualified service provider to deliver comprehensive IT support across Region 10's operations in Alaska, Idaho, Oregon, and Washington.

The primary objective of the MRITSS contract is to provide end-to-end information technology support services to approximately 650 EPA staff members across multiple regional and field office locations. Key service requirements include service desk support, network administration, user training, IT equipment management, and emergency support, all delivered within an ITIL framework with emphasis on cybersecurity and federal IT compliance. The selected contractor must establish and manage a multi-tiered incident response system, support mobile and remote users, maintain equipment and software inventories, and integrate with EPA's enterprise IT infrastructure. Contractors must demonstrate the ability to manage personnel, obtain necessary security clearances, and maintain strict security protocols in accordance with federal regulations. This is a Special Notice providing advance notice of the forthcoming solicitation; contractors interested in bidding should monitor for the formal Request for Proposal release and ensure their 8(a) certification status and relevant IT service delivery capabilities are current and competitive.