7A21--BD Pyxis Server Software Upgrade

The Department of Veterans Affairs Veterans Integrated Service Network 12, through its Great Lakes Acquisition Center, is soliciting a firm-fixed-price purchase of BD Pyxis Server Software Upgrade with proposals due May 29, 2026 at 12:00 PM CDT. The procurement is unrestricted competition with no set-aside.

Place of performance is Edward Hines Jr. VA Hospital in Hines, Illinois, FOB Destination. The requirement covers two software items: PLX Server 2019 Software (manufacturer part number 139176-01, quantity 1) and IVP 2019 Server Software (manufacturer part number 139281-01, quantity 1), with delivery required within 30 days after receipt of order. The NAICS code is 541519 (Other Computer Related Services) and PSC code is 7A21 (IT and Telecom – Business Application Software).

The contract requires comprehensive maintenance and support services inclusive of parts, labor, travel, and shipping: 24/7 toll-free helpline, remote diagnostics and repair, on-site service technician support with guaranteed 8-hour response time, and preventive maintenance at manufacturer-recommended intervals (minimum annually) with corrective maintenance by next business day. The contractor must employ fully qualified Field Service Engineers with documented training and credentials and maintain system access for remote support.

Personnel must comply with VA facility requirements including drug-free workplace and non-smoking policies, weapon prohibitions, and personnel vetting and credentialing per VAAR 852.204-72. Payment is made electronically through the Tungsten Network e-invoicing system in arrears upon receipt of properly prepared invoices.