7A20--508-26-1-190-0001|getwell network| (VA-25-00096549)

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 7 is soliciting quotes for the procurement and implementation of GetWell Network Interactive Patient Care (IPC) System for the Atlanta VA Healthcare System. The comprehensive system includes software licenses, internet connectivity, digital whiteboard licenses, patient engagement software, clinical workflow training, and dedicated client support services for 275 bed locations across two facilities in Georgia. Key requirements mandate FedRamp Certification, multi-language capabilities, patient education content featuring 650+ videos, interactive patient experience features, VistA/CPRS interfaces, and advanced patient care management system functionalities. The solicitation notice does not specify the evaluation criteria that will be used to assess proposals. Quotes are due by September 19, 2025 at 9:00 AM EST, with the planned contract start date of August 15, 2025.

This opportunity is designated as a total set-aside for certified Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 513210 for Software Publishers and PSC code 7A20 for IT and Telecom Application Development Software. The incumbent contractor name is not mentioned in the available documentation, though the solicitation specifically references GetWell Network in the title, suggesting this may involve the current provider. The contract structure includes a 12-month base period with four 12-month option periods, creating a potential total contract duration of five years. The services will be performed at two VA healthcare facilities located in Decatur and Carrollton, Georgia, with the primary location at 1670 Clairmont Road, Decatur, GA 30033. No specific contract value or budget range is disclosed in the solicitation documents, and interested parties must review the detailed requirements in the attached solicitation document for complete specifications.