6515--2237 IN ECMS 650-23-4-4807-0022 - Nurse Call Project (VA-23-00091546)

Providence VA Healthcare System Nurse Call Upgrade

Statement of Work

2023

Objective

The purpose of this Statement of Work (SOW) is to outline the tasks and responsibilities of the awarded Contractor in relation to the delivery and installation of the Rauland Responder 5 Nurse call system. This document highlights the technical specifications and services being requested by the Providence VAMC for consideration towards the purchase for nurse call stations, network hardware, and installation services. Vendors under this proposal shall provide all equipment, accessories, applicable training, and manuals.

Project Management / Equipment Implementation

Product delivery will be the responsibility of the Vendors working with the Providence VAMC project management POC, the Vendor will be responsible for coordinating and performing the delivery, implementation, and training for the devices.

Background/Justification/

The Providence VA Medical Center intends to upgrade the existing system. The facility s primary goals are to maintain high quality care, standardize and improve safety, more effective and efficient use of staff and overall improvement in patient care. By procuring the newest equipment, clinical care can be safer and provide more efficient patient care with increased functionality and clinical system integrations. To accomplish this, the proposed solution involves upgrading the existing system from the current Rauland R3 system to the new R5 System and the current Rauland Responder 4000 Nurse Call System to the new Rauland Responder 5000 platform. This implementation aims to streamline workflows, increase clinical response times, reduce time spent supporting the system, provide updated technology, streamline code blue notifications, and increase overall patient experience.

Equipment Specifications

Equipment: All equipment must be new, state of the art, and not recertified nor refurbished. All equipment must be compliant with current VA requirements including vendor supported operating systems.

Vendor will furnish and turn-key install the Rauland 5 System and Rauland 5000 Nurse Call Master system. Work to include but not limited to providing all equipment, equipment installation, cable, cable installation, project management, programming, certification, as-build drawings, and end-user training. Contractor will provide full upgrade on a unit-by-unit basis including the removal of all existing nurse call devices and cabling. Units to be upgraded are Unit 6 South, 6 East, 4B and Psychiatry Ward. Note: Contractor to turn over all serviceable Rauland Responder 3 parts and equipment to the VA.

6 South

Replace the current R3 system with a new Responder 5 system

6 East

TV integration to all patient rooms

Nurse Call TV Wall plate

1 bed station will control the TV

4B

(1) dual patient station and (1) single patient station to each chemo rooms.

TV integration to room 483 & 488

Nurse Call TV Wall plate

1 bed station will control the TV

Psychiatry Ward

Upgrade the existing Rauland Responder 4000 nurse call systems to the new Rauland

Responder 5000 platform

New Responder 5000 Master System Controller (MSC) with dedicated 36-volt power supply,

new 15V replacement power supplies in each Responder 4000 central equipment cabinet to

replace the existing Responder 4000 Network Interface Module (NIM).

New VoIP nurse console

System Equipment

Set-up of all servers, switches, network hardware, nurse consoles, and patient stations, duty stations, peripheral stations, audio bathroom stations, auxiliary alarm stations, behavioral health tamper proof equipment in specialized areas, pillow speakers, staff/duty terminals and dome lights.

Software set up

Cabling installation servers and removal of old cabling

Other

(2) User Manuals

(2) Service Manuals

Information on disposable procurement

Services

Training

Installation

Training Provided / Training Materials

Vendor will be required to provide two user manuals.

Vendor will be required to provide two service manuals.

Vendor will be required to provide an on-station in-service on the proper use and setup.

Vendor will be required to provide the cleaning methods/guidelines for nurse call hardware and other accessories.

All employees who will be utilizing nurse call system, including Providers, Technicians, nursing personnel, Biomedical Engineering, and Clinic staff members ("Trainees"), must be trained by an authorized representative by Jeron prior to using the System.

No charge on a mutually agreeable date and time. Jeron will provide multiple training days and cover all shifts of staffing.

Installation

Contractor s Responsibilities:

Based on approved deployment work schedule, the Contractor shall provide all labor necessary to install, deploy and configure the requirements of Providence VAMC.

Contractor shall receive and place equipment in the pre-arranged designated areas at the Providence VAMC

The Contractor shall unpack and install all equipment in the designated area and dispose of all trash. Disposing of the trash is the responsibility of the Contractor.

Contractor shall perform all installation and configuration necessary to complete the work, plus perform technical service checks to ensure product is fully operational in accordance with manufacture operating standards

Vendor will coordinate all site visits with the Biomed staff at least 24 hours in advance.

The vendor will provide at-least a 1-year manufacturer warranty on the device from the date of installation.

Medical Center s Responsibilities:

Providing access to patient care spaces, hallways, and equipment rooms during normal business hours for implementation of the general system installation requirements.

Providing a single point of contact to work with in planning and implementing the services described.

Assign additional clinical staff during the transitions

Responsible for any structural changes (cabinets, desks, etc.).

Customer will be responsible for networking the device on the VA network with assistance provided from the vendor as needed.

On-site assembly and installation of items and performance of services identified in this document will take place during hours defined as: 0730 to 1500 (i.e.: 7:30 am to 3:00 pm ET), Saturday or Sunday, excluding Federal Holidays

High risk clinical areas shall require after hours install.

The Contractor is required to provide all tools, labor, and materials to complete assembly and installation of the items detailed in this document.

The Contractor shall have an on-site representative for the duration of assembly and installation to serve as the primary interface with the Providence VAMC staff.

The Providence VA will provide a staging area for the equipment to be staged before deployed

Delivery Location

Contractor shall deliver all equipment to the:

Providence VA Medical Center

830 Chalkstone Avenue

Providence, RI 02908

ATTN: Michael Fabre

Records Management

The following standard items relate to records generated in executing the contract and should be included in a typical procurement contract:

Citations to pertinent laws, codes, and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

The Government Agency owns the rights to all data/records produced as part of this contract.

The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.