179AW Stand Alone Kiosk

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice.  This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation W50S8R-20-R-0038 is being issued as a Request for Quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2020-07. This solicitation is set-aside 100 percent for Small Business. The NAICS code that applies is 334118 and business size is 1,000 employees. This action will result in a FFP purchase order, utilizing simplified acquisition procedures under Full and Open competition After Exclusion of Sources.

Item: Stand Alone Kiosk

Quantity: 1 each

Salient Characteristics/Description:

Contractor shall propose a stand-alone kiosk, capable of connecting via commercial internet, to create and print Department of Defense (DoD) Approved / Property of US Government Retiree and Dependent ID Cards:

- DD Form 2 (Reserve) USID Cards

- DD Form 2 (Retired) USID Cards

- DD Form 2 (Reserve Retired) USID Cards

- DD Firm 1183 USID Card

- DD Form 1173-1 USID Card

- DD Form 2764 USID Card

- DD Form 2765 USID Card

Functionality/Specifications:

• Electrically and mechanically safe to meet safety codes

• DoD-approved CAC reader

• External audio headset connector – to allow customers to hear better in the high traffic area

• User-adjustable video camera – to adjust for the needs of the customer

• Rugged keyboard and trackball - able to be in a high-traffic customer service lobby area and be cleaned frequently

• Portrait-oriented touchscreen monitor with privacy filter - to allow maximum visibility to customer while also having the privacy needed to a view private information in a public area

• Minimum full-page (8.5""x11"") flatbed scanner to scan a standard size sheet of paper; can be bigger to accommodate legal size sheets of paper

• Customizable, full screen browser interface to allow maximum flexibility for FSS

• Session management to reset defaults and secure all user session data

• Multi-touch enabled navigation and interactivity

• Compatible with a full range of web-enabled content

• Onscreen virtual keyboard

• Device support for a full range of kiosk peripherals - touchscreens, printers, speakers, mag stripe card readers, smart card readers, DoD-approved CAC readers, biometric (fingerprint) readers, bar code scanners, image scanners, video cameras, autodial telephones, proximity sensors and mats, dual monitors

• Support for multiple languages (minimum English and Spanish)

• Support for automatic dialing using VoIP, Skype or POTS (analog) phone devices

• Fully compatible with industry standard screen reading software

• Remote monitoring capability with regular check-in and daily detailed status/activity logs

• Remote content management and updating capability – update and manage content virtually/remotely

Comm / Network Requirements

• Standalone system that will not touch the DODIN or AFIN networks – but has the ability to collaborate with DoD enterprise databases, such as DEERS

• Standalone system with flexible run loop that allows alternate 

exe, start-up and session specific programs (able to provide a backdoor or alternate boot sequence to allow for remote administration and support)

• TAA, ADA, Section 508 and HIPAA compliant. Able to provide live help-desk and web-based support ability to access and troubleshoot any issues through live Help Desk support

• Will not be connected to Air Force NIPRnet

• Tamper Proof security; for example, SecureBoot for the OS to prevent rootkit vulnerabilities

• Capable of wireless printing

Delivery/installation is required within 120 days of contract award to the below address utilizing FOB Destination:

179 AW/FSS

1947 Harrington Memorial Rd

Mansfield, Oh 44903-8049

Evaluations factors will be Best Value determination by evaluation of Responsiveness, Technical, and Price as set out in Attachment 1: Provisions and Clauses under Addendum to 52.212-2.

***Offerors shall include with their proposal a filled out 52.204-24 representation.***

All questions are due no later than 12:00 P.M. on 14 September 2020. All answers to questions will be posted, and are distributed on a non-attribution basis.

For more information regarding this solicitation please contact James Kliewer @ 419-520-6227 or via email at james.kliewer.2@us.af.mil. All offers are due by 12:00 P.M. EST on 23 September 2020, by: email james.kliewer.2@us.af.mil.

List of Attachments:

Attachment 1 Provisions and Clauses that apply to this solicitation.

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AMENDMENT 01

Solicitation Due date has been extended to 12:00 P.M. EST on 23 September 2020.

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This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice.  This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation W50S8R-20-R-0038 is being issued as a Request for Quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2020-07. This solicitation is set-aside 100 percent for Small Business. The NAICS code that applies is 334118 and business size is 1,000 employees. This action will result in a FFP purchase order, utilizing simplified acquisition procedures under Full and Open competition After Exclusion of Sources.

Item: Stand Alone Kiosk

Quantity: 1 each

Salient Characteristics/Description:

Contractor shall propose a stand-alone kiosk, capable of connecting via commercial internet, to create and print Department of Defense (DoD) Approved / Property of US Government Retiree and Dependent ID Cards:

- DD Form 2 (Reserve) USID Cards

- DD Form 2 (Retired) USID Cards

- DD Form 2 (Reserve Retired) USID Cards

- DD Firm 1183 USID Card

- DD Form 1173-1 USID Card

- DD Form 2764 USID Card

- DD Form 2765 USID Card

Functionality/Specifications:

• Electrically and mechanically safe to meet safety codes

• DoD-approved CAC reader

• External audio headset connector – to allow customers to hear better in the high traffic area

• User-adjustable video camera – to adjust for the needs of the customer

• Rugged keyboard and trackball - able to be in a high-traffic customer service lobby area and be cleaned frequently

• Portrait-oriented touchscreen monitor with privacy filter - to allow maximum visibility to customer while also having the privacy needed to a view private information in a public area

• Minimum full-page (8.5""x11"") flatbed scanner to scan a standard size sheet of paper; can be bigger to accommodate legal size sheets of paper

• Customizable, full screen browser interface to allow maximum flexibility for FSS

• Session management to reset defaults and secure all user session data

• Multi-touch enabled navigation and interactivity

• Compatible with a full range of web-enabled content

• Onscreen virtual keyboard

• Device support for a full range of kiosk peripherals - touchscreens, printers, speakers, mag stripe card readers, smart card readers, DoD-approved CAC readers, biometric (fingerprint) readers, bar code scanners, image scanners, video cameras, autodial telephones, proximity sensors and mats, dual monitors

• Support for multiple languages (minimum English and Spanish)

• Support for automatic dialing using VoIP, Skype or POTS (analog) phone devices

• Fully compatible with industry standard screen reading software

• Remote monitoring capability with regular check-in and daily detailed status/activity logs

• Remote content management and updating capability – update and manage content virtually/remotely

Comm / Network Requirements

• Standalone system that will not touch the DODIN or AFIN networks – but has the ability to collaborate with DoD enterprise databases, such as DEERS

• Standalone system with flexible run loop that allows alternate 

exe, start-up and session specific programs (able to provide a backdoor or alternate boot sequence to allow for remote administration and support)

• TAA, ADA, Section 508 and HIPAA compliant. Able to provide live help-desk and web-based support ability to access and troubleshoot any issues through live Help Desk support

• Will not be connected to Air Force NIPRnet

• Tamper Proof security; for example, SecureBoot for the OS to prevent rootkit vulnerabilities

• Capable of wireless printing

Delivery/installation is required within 120 days of contract award to the below address utilizing FOB Destination:

179 AW/FSS

1947 Harrington Memorial Rd

Mansfield, Oh 44903-8049

Evaluations factors will be Best Value determination by evaluation of Responsiveness, Technical, and Price as set out in Attachment 1: Provisions and Clauses under Addendum to 52.212-2.

***Offerors shall include with their proposal a filled out 52.204-24 representation.***

All questions are due no later than 12:00 P.M. on 14 September 2020. All answers to questions will be posted, and are distributed on a non-attribution basis.

For more information regarding this solicitation please contact James Kliewer @ 419-520-6227 or via email at james.kliewer.2@us.af.mil. All offers are due by 12:00 P.M. EST on 21 September 2020, by: email james.kliewer.2@us.af.mil.

List of Attachments:

Attachment 1 Provisions and Clauses that apply to this solicitation.