Yokota AB - PWS - PWCS Service.pdf

Performance-Based Work Statement

(PWS)

For

Operation and Maintenance for Motorola

Personal Wireless Communications Systems (PWCS)

Yokota Air Base, Japan

TABLE OF CONTENTS

FOR

Personal Wireless Communications Systems (PWCS) Yokota Air Base, Japan

Contents

TABLE OF CONTENTS FOR 2

1. DESCRIPTION OF SERVICES 3

2. BASIC SERVICES, REPAIRS, PROGRAMMING, EMERGENCY REQUEST 3

3. SERVICE REQUESTS 5

4. LIMITED SERVICE WARRANTY 5

5. GOVERNMENT-FURNISHED PROPERTY AND SERVICES 5

6. GENERAL INFORMATION 7

7. QUALITY CONTROL 11

8. CONTRACTOR PERSONNEL PERFORMING IN JAPAN 12

9. DEFINITIONS 14

10. APPENDICES 14

APPENDIX 1 GOVERNMENT FACILITIES FOR CONTRACTOR USE 15

APPENDIX 2 GOVERNMENT FURNISHED PROPERTY 18

APPENDIX 3 EQUIPMENT INVENTORY TYPE 19

1. DESCRIPTION OF SERVICES

This is non-personal service. The contractor shall provide all personnel, transportation, supplies, materials, manuals, tools and test equipment necessary to perform repairs, modifications, programming, training, and customized technical solutions. Appendix 3 lists equipment items that will require services to be performed on.

2. BASIC SERVICES, REPAIRS, PROGRAMMING, EMERGENCY REQUEST

2.1. BASIC SERVICES

2.1.1. ENGINEERING/TECHNICAL SOLUTION.

As a monthly service, the contractor shall provide Engineering support/technical solutions on existing base systems and assistance in formulation of new systems when requested by the COR. If the COR accepts the engineering proposal and estimate, a JCN will be issued by the COR for the contractor to begin work. Increases in the total cost of the project must be approved by the COR.

Equipment engineering support to resolve unique local problems and trouble areas will be provided at no additional cost to the Government beyond that listed in the original estimate. Services must include

• Provide expertise in feature operation and implementation

• Ensure rapid restoration: Direct support teams to resolve complex issues

• Monitor compliance to Service Level Agreement

• Provide Accurate, up-to-date asset inventory management

• Leverage system capability

• Maintain a local single point of contact at Yokota AB: Utilizing a tiered approach of factory trained local and regionally based support along with having higher tier Original Equipment

Manufacturer (OEM) support when needed.

• Utilize Factory and Depot level programming software (Depot Tools)

• Oversee the implementation of system upgrades

• Coordinate user training

2.1.2. MODIFICATIONS.

Perform all modification services to all equipment identified in Appendix 3, Equipment

Inventory. Upon completion of modification, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer’s original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission(FCC).

The contractor shall perform any requested modification such as, but not limited to encryption module upgrades, firmware upgrades, provisioning radios for trunked operation, and other modifications requested by the COR.

2.1.3. TRAINING.

Perform customer education on operation of all equipment identified in Appendix 3, Equipment

Inventory. Customer education includes hands on training, production of visual aids, and customer education via telephone and email. Provide maintenance training to personnel identified by the

COR.

2.1.4. ADMINISTRATIVE

The contractor is responsible for coordinating with customers, CORs, and base agencies for daily duties. The contractor shall update and create Communications and Information Systems

Installation Records (CSIRs).

A monthly contract invoice must be sent to COR to be filed and maintained IAW AFMAN 33- 363, Management of Records, and disposed of in accordance with the Air Force Records Disposition

Schedule (RDS) located in the Air Force Records Information Management System (AFRIMS) as per

Table 64-01 Ruling 08.00. Contractor responsibilities for maintaining and disposing of records are outlined in Federal Acquisitions Regulations (FAR) Part 4.

The contractor is responsible for keeping job tickets up to date, coordination with inventory management personnel, office upkeep, receiving phone calls, and responding to emails in a timely manner.

2.2. REPAIRS. Perform repair services to all equipment identified in Appendix 3, Equipment

Inventory. Upon completion of repair, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer's original standard of performance, will operate within specifications of the manufacturer, and the Federal Communications Commission (FCC).

The contractor shall replace any defective, excessively worn, inoperative, or malfunctioning components/parts. The repair service will include relocating the equipment in order to perform the repair, installing the equipment back to where it came from, and ensuring the equipment is fully operational for the customer. The contractor is responsible for coordinating repair actions with the customers. Repairs include ensuring that all peripherals associated with the equipment listed in Appendix 3 are functional as well (antennas, power supplies, fuses, cabling, etc.).

2.2.1. REPLACEMENT PARTS. Replacement parts shall be original manufacturers’ or of equal value, quality and specification to ensure original manufacturer specifications and warranty are maintained.

Replacement parts are subject to inspection by the COR. For repair or service of encryption equipment, only replacement parts of the original manufacturer, or approved by the original manufacturer will be used. Encryption modules will be replaced only with encryption modules of the original manufacturer, or approved by the original manufacturer. The contractor will be reimbursed only for those replacement parts approved by the COR as being required in order for PWCS equipment to be returned to the manufacturers’ standards.

2.2.2. UNECONOMICAL REPAIRS. During the course of a repair action, should it be determined that an item may not be economically repairable, the contractor shall cease repair and notify COR. The contractor shall provide a price estimate to the COR for the additional work effort required to return the equipment to manufacturer's specifications. At that time, the COR will issue a determination to

Continue or cease the work effort. The dollar threshold requiring the contractor to contact a COR to determine

2.3. PROGRAMMING/CLONING. Perform all programming and cloning services to all equipment identified in Appendix 4, Equipment Inventory. Upon completion of modification, the equipment will perform its intended purpose in a manner equal or superior to the manufacturer’s original standard of performance, will operate within specifications of the manufacturer, and the Federal

Communications Commission (FCC). The contractor shall perform any requested programming changes requested by the COR. These services include, but are not limited to coordination creation of new talk groups and programming of radios.

2.4. EMERGENCY MAINTENANCE REQUEST. Emergency requests consist of any requests repairs, modifications, and programming, that must be responded to within 5 hours. Only the COR authorized to request Emergency Services. Emergency outages shall be responded to 24 hours a day, 7 days a week, including weekends and holidays. Response is defined as actively taking steps to correct a failure or issue.

2.4.1. NON-EMERGENCY MAINTENANCE REQUEST. Non-emergency repairs, modifications, programming, and training requests will be responded to within 48. Response is defined as actively taking steps to correct a failure or issue.

3. SERVICE REQUESTS

The following information will be given to the contractor when placing a service request: work order number, type of equipment, serial number of equipment, location of equipment, nature of work required, and the point of contact information for the customer.

3.1. MAINTENANCE REPORTS. The following information will be documented by the contractor upon completion of a service request: work order number, type of equipment, serial number of equipment, location of equipment, nature of malfunction, service performed, itemized replacement parts, contractor’s signature, and date.

4. LIMITED SERVICE WARRANTY

Limited service warranty applies to all repair service performed by the contractor. If an item fails within 30 days after service was performed, the contractor will re-perform the service at no additional cost to the Government. This does not apply if the item failed due to negligence not caused by the contractor.

5. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

5.1. FACILITIES. Government facilities have been inspected for compliance with Occupational Safety and Health Administration (OSHA) standards. No hazards have been identified. Should hazards be subsequently identified, the Government corrects OSHA hazards according to Yokota base-wide

Government developed and approved plans taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contract initiative. The fact that no hazards have been identified does not warrant or guarantee that no other hazards exist. All excess/unutilized government-furnished facilities will revert to the government for utilization. Contractors must notify 374 CES/CERR (through the COR) of any unutilized space.

Prior to the Contractor performing any modification of facilities, notify the Contracting Officer (CO) and submit to the COR an AF Form 332, Base Civil Engineer Work Request, describing in detail the proposed modification. The COR will in turn have a TRIRIGA request created. No alterations to the facilities shall be made without an approved TRIRIGA request and specific written permission from the CO. All alterations and modifications of facilities shall be pre-approved by the Base Civil

Engineer.

Return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted at the end of this contract. These facilities shall only be used in the performance of this contract.

5.2. EQUIPMENT. The Government shall provide the contractor equipment listed in Appendix 3. The equipment designated in Appendix 3 shall be managed in accordance with para 9.2.1. The procedures specified are in addition to those required by the Government Property clause of this contract

5.2.1. EQUIPMENT INVENTORY. Within 14 days of the start of the each contract period, the contractor and a Government representative shall conduct a joint inventory of all equipment listed in Appendix 4 and the contractor shall receipt for all equipment provided by the Government. The contractor and a

Government representative shall jointly determine the working order and condition of all equipment.

Items of equipment missing or not in working order shall be recorded. The Government will replace missing items and repair all items not in working order or the COR will direct the contractor to replace the missing item(s) or accomplish the repair and the contractor will be reimbursed therefore.

The Government representative will give disposition instructions for items beyond repair. The contractor and the Government representative shall certify their agreement as to the working order of the equipment. If the contractor does not participate in the inventory, the contractor must accept the listing and stated condition of equipment provided by the Government. If the contractor participates in the inventory, but does not agree with the Government representative’s determination as to the working order of the equipment, this failure of the contractor to agree on working order and defects shall be treated as a dispute pursuant to the clause of this contract entitled, “Disputes.”

5.2.2. EQUIPMENT ACCOUNTABILITY. Upon completion or extension of the contract, the contractor and a Government representative shall conduct a joint inventory of equipment. The contractor shall be liable for loss or damage to Government furnished property beyond fair wear and tear in accordance with the clause of the contract entitled “Government Property.” Compensation shall be effected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the CO. All equipment in need of repairs/maintenance shall be repaired/maintained by the contractor within 30 days of discovery, but before the joint inventory is made. All repairs/ maintenance not performed by the contractor shall be made at the Government’s option and at the contractor’s expense, for the actual price or repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the contractor’s liability shall be the depreciated replacement value of the item to be determined by the CO. Any failure of the contractor to agree with such determination shall be treated as a dispute pursuant to the clause of this contract entitled “Disputes.”

5.2.3. OBTAINING ADDITIONAL OR REPLACEMENT EQUIPMENT. The contractor shall submit requests for additional or replacement Government furnished equipment required in the performance of the contract using AF Form 601, Equipment Action Request. The contractor shall submit such requests through the COR to the Functional Area Chief (FAC) and COR for approval and any appropriate contract modification. Upon approval, the contractor shall obtain the equipment by placing orders for such items through the Standard Base Supply System (SBSS) using operating funds provided by the Government for that purpose.

5.3. SERVICES

5.3.1. UTILITIES. Electricity, water, sewage, and heat shall be furnished by the Government, at no cost to the contractor for their use in the performance of services called for under this PWS.

5.3.2. TELEPHONE. The Government shall provide one class “A” and two class “C” telephones for the contractor’s use in the performance of the services called for under the contract. For services requested by the Government that require telephone services not available on the assigned telephones, the contractor shall request a “Telephone Control Number” from the 374th

Communications Squadron’s Job Control. The contractor shall use this control number to place the necessary phone call through the base operator.

5.3.3. BASE CABLE TV. The Government shall provide the contractor, a cable TV connection for monitoring the Commander’s Channel, and the Base Weather Channel.

5.3.4. BASE LOCAL AREA NETWORK (LAN) ACCESS. Upon the completion of necessary training by the contractor, the government shall provide a Base LAN connection, limited only to email and

Internet. The contractor shall not be provided access to secure military Internet sites or servers. The contractor will limit Internet and email to work related activity. The Government reserves the right to deny Internet or email access at any time.

5.3.5. REFUSE COLLECTION. The Government shall provide a refuse collection point for the contractor’s use in the performance of the services called for under this PWS.

5.3.6. SECURITY FORCES AND FIRE PROTECTION. The Government shall provide these services.

• Security Forces phone number: 911

• Fire Department’s phone number: 911

5.3.7. STATUS OF FORCES AGREEMENT (SOFA) / LOGISTICAL SUPPORT - JAPAN

The Status of Forces Agreements (SOFA) between the United States and Japan governs the rights and obligations of the United States armed forces in Japan. Only for those individual contractors who are United States nationals. The SOFA does not apply to ordinarily resident in Japan. SOFA represent personnel present in Japan at the invitation of the United States and for the solely purpose of executing contracts for the benefit of the United States armed forces.

The contractor may obtain status of forces under the SOFA where the contractor and its staff are ordinarily resident in the United States, and where the contractor and its staff are only present in

Japan to perform work on contracts for the U.S. Forces in Japan. A decision on whether a contractor receives Article XIV status requires a decision by United States Forces, Japan after appropriate coordination with the Government of Japan. Therefore, United States Forces, Japan, makes no advance decision as to whether a Contractor is entitled to Article XIV status, and this solicitation does not guarantee Article XIV status to the successful offeror.

If a contractor does not receive Article XIV status, it may still be able to perform the tasks in this

Performance Work Statement (PWS) through its employees. The contractor, not the employees, however, will either not be present in Japan to do business, or in Japan in a status that allows it to do business in compliance with any applicable laws and regulations of Japan.

If a contractor does not receive Article XIV status, some or all of its United States’ citizens or national employees may be entitled to status as members of the civilian component under Article

I(b) of the SOFA. Whether an individual employee will be entitled to Article I(b) status requires a review of the offeror’s proposed operations, the provider’s actual operations, or both, and a review of each employee’s status in Japan and position with the Contractor. Therefore, the Air Force does not make determinations of eligibility to Article I(b) before award of the contract to the ultimately successful offeror.

6. GENERAL INFORMATION

6.1. PERSONNEL

6.1.1. CONTRACT MANAGER. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The contract manager or alternate shall have full authority to act for the contractor on all contracts matters relating to daily operation of this contract. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

6.2. EMPLOYEES

6.2.1. PRESENTATION. Contractor personnel shall present a neat appearance and be easily recognized. They must wear an appropriate badge or name tag, which contain the company name and employee name. They may also wear distinctive clothing bearing the name of the company.

The CO has the right with advice from COR to accept or deny the technician(s) applications. A summary of each technician's experience and qualifications, including references, shall be submitted to the COR for approval /disapproval prior to the start of the contract performance when changes to the personnel assigned to perform technician duties are made.

Technician(s) assigned to accomplish maintenance must be properly trained and qualified. Each technician shall meet the following requirements prior to performing on this contract:

- Completion of general electronic school, military or commercial (submit certificate indicating successful completion), or

- Completion of an apprentice training program (submit certificate indicating successful completion).

And one of the following:

- Three or more years of experience on the equipment identified in the statement of work, or

- A current/valid FCC Radio Operators License (for the installation, repair, and maintenance of

PWCS equipment), in the repairing technician's name, or

- A certification of competency (COC) (at the journeyman or senior technician (or equivalent) level) from an organization having an established nationwide certification program similar to the ones listed below:

- Electronics Technicians Association, 602 N Jackson, Greencastle, IN 46135

- International Society of Certified Electronics Technicians, 3608 Pershing Ave., Fort Worth,TX

76107-4527

- National Institute for the Certification in Engineering Technologies (NICET), 1420 King St., Alexandria, VA 22314-2794

- National Association of Radio and Telecommunications Engineers (NARTE), 167 Village Street, Medway, MA 02053

6.2.1.1. CONFLICT OF INTEREST. The contractor personnel shall not be any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD Directive 5500.7-R, Joint Ethics Regulation. The contractor shall not employ persons for the work of this contract if such employment would create a conflict of interest per AFI 64-106.

6.2.1.2. ABSENCES. The contractor is cautioned that off duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours or deployment.

Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

6.2.1.3. SECURITY REQUIREMENTS. The contractor shall comply with all Yokota AB security requirements. The government will provide escorts for the contractor, as required. Failure to comply with the security requirements is cause for termination.

6.2.1.4. PROTECTING INFORMATION. The contractor shall safeguard all sensitive and For Official

Use Only (FOUO) information that the contractor may be subjected to during the course of fulfilling this contract. Contractor personnel shall not disclose any sensitive and FOUO information to any personnel or agencies, Government or civilian, who do not have a verifiable need to know that information. Should contractor personnel receive or suspect they have learned classified information, the contractor shall identify their suspicion to the CO or COR. The CO or

COR will then arrange for a security debriefing between the contractor and the appropriate security personnel.

6.2.1.5. INVESTIGATIONS. The contractor must obtain favorable National Agency Check investigations for its employees. The Government, on the contractor’s behalf, will complete the

National Agency Check, in accordance with DoD 5200.2-R, Personal Security Program and AFI

33-119, Electronic Mail Management and Use. The contractor personnel shall submit a request for NAC to the designated government official (the Unit Security Manager) within 5 working days from the contractor’s first duty day. The contractor personnel receiving unfavorable NAC status shall not perform the work under this contract. The contractor must obtain a USAF

Restricted Area Badge authorized for entrance into restricted areas.

6.2.1.6. ESCORT. National Agency Check investigations and obtaining a USAF Restricted Area Badge may take a considerable amount of time - in this case the contractor may be escorted by USAF personnel authorized access to the required areas.

6.2.1.7. RANDOM ANTITERRORISM MEASURES (RAMs). RAMS are conducted on Yokota Air Base at varying times during a 24-hour period and may consist of measures such as spot checks of identification credentials, random vehicle searches, and site security sweeps. The contractor is subject to participating and cooperating with RAMS as directed by competent authority. Anticipate increased

RAMS during implementation of elevated Force Protection Conditions (FPCONs).

6.2.1.8. REPORTING SUSPICIOUS ACTIVITY. It is the responsibility of all personnel working and residing on Yokota Air Base to be alert for detecting and reporting suspicious criminal or terrorist activity. The contractor shall immediately report any on-base observed suspicious activity to the 374th

SFS/BDOC. All contractor-employed personnel shall be familiar with suspicious activity reporting numbers. The primary number for reporting suspicious activity on Yokota Air Base is 911from a base phone or 0176-53-1911 from a mobile phone or off-base.

6.2.1.9. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. This service is not determined to be essential for performance during crisis as declared by the National Command

Authority or Overseas Combatant Commander. In the event of crisis, the contractor will be notified by the CO of the need to discontinue services due to base closure or other causes. If notification to discontinue services is not received, the contractor will be expected to continue performance in accordance with this PWS.

6.2.1.10. LEVEL I ANTITERRORISM AWARENESS TRAINING FOR CONTRACTORS

(FEB2019)

(a) Definition. As used in this clause— “Military installation” means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

(b) Training. Contractor personnel who require routine physical access to a Federally-controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. In accordance with Department of Defense Instruction O-

2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I antiterrorism awareness training shall be completed—

(1) Through a DoD-sponsored and certified computer or web-based distance learning instruction for Level I antiterrorism awareness; or

(2) Under the instruction of a Level I antiterrorism awareness instructor.\

(c) Additional information. Information and guidance pertaining to DoD antiterrorism awareness training is available at https://jko.jten.mil/ or as otherwise identified in the performance work statement.

(d) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph

(d), in subcontracts, including subcontracts for commercial items, when subcontractor performance requires routine physical access to a Federally-controlled facility or military installation.

6.2.1.11. PERSONNEL (FOREIGN BASE REQUIREMENTS). The Government shall make available within the overseas theater, subject to the individual capability of the installation concerned and the approval of the installation commander, as well as the controlling provisions of the applicable inter-government agreement the following items of logistic support to contractor personnel: BOQ on a space-available basis, base exchange, commissary, APO, banking, morale welfare recreation facilities to include club privileges, laundry services on a reimbursable basis, medical services limited to those required to preserve life, limb, and sight, to prevent undue suffering and/or loss of body tissue and mortuary benefits available on a reimbursable basis. These privileges are for contractor personnel that are U.S.

nationals with privileges indicated on proper orders and identification. All employees shall obtain host base access privileges as directed. The contractor site manager shall provide the host base Pass and ID function, through the CO, a list of personnel who require access to the host base for official business.

6.2.1.12. BASE COMPUTER NETWORK ACCESS. Contractor personnel are required to have access to the

Air Force network. To become an Air Force network user, an individual must have a favorable background investigation, be trained, and licensed. The contractor shall provide all required information to the COR within 10 days after contract award. The COR will forward it to the activity's

Information Systems Security Officer (ISSO) and/or Client Systems Administrator (CSA) to arrange the training and Yokota Network End User License Agreement (EULA). The activity's CSA will perform the initial computer setup and configuration when the network user accounts are established.

The contractor personnel shall follow the security requirements at AFI 33 - 119 Air Force Messaging and AFI 33-129 Web Management during the performance. The contractor personnel shall identify him/herself as “Contractor” in the name block on all government transactions, especially name and title block on electronic messages. The CSAs shall properly insert “Contractor” in the contractor’s title block when network user account is established. The contractor personnel shall NOT refer him/herself as “Civilian” or “Civ” during the performance. The Government reserves the right to deny internet or email access at any time. The government and the contractor shall follow the requirements in

AFFARS5352.242-9001 - Common Access Cards for Contractor Personnel, to obtain CAC(s) for contractor personnel."

7.2. SAFETY REQUIREMENT]S. All work shall be conducted in a safe manner and shall comply with the current Safety and Health Requirements Manual (EM385-1-1) issued by U.S. Army Corps of Engineers. A copy of the EM385-1-1 (http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385- 1-1/toc.htm) can be obtained from the Public Works Department (PWD) Yokota, Facility Engineering Acquisition Division (FEAD) office. The Contractor shall provide all necessary safety protective equipment, and follow all necessary procedures. All personnel on construction jobsites shall wear high- visibility safety apparel (garment, vest, harness of retroreflective and fluorescent material). Before commencing work, the Contractor shall submit a

Safety Plan or Activity Hazard Analysis identifying all hazards and controls for each work activity identified in the Performance Work Statement. The Contractor must contact the Base Fire http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385-1-1/toc.htm http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385-1-1/toc.htm http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385-1-1/toc.htm

Department and the Contracting Officer prior to commencing hot work i.e., welding, torch cutting, or soldering.

7.3. SYNCHRONIZED PRE-DEPLOYMENT AND OPERATIONAL TRACKER (SPOT).

FARS Clause 252.225-7976 "Contractor Personnel Performing in Japan." (DEVIATION 2018-

O0019) applies to this contract. Applicable references include USFJ Instruction 64-100, the full text of this clause, and USFJ Form 27. In summary, this requires the contractor to be registered via the

Synchronized Pre-Deployment and Operational Tracker (SPOT), in addition to any contractor personnel performing work under this contract in Japan. Link: https://spot.dmdc.mil/privacy.aspx A

Letter of Authorization (LOA) is required to be completed by the contractor in SPOT for each person performing work under this contract. This LOA MUST be completed (via approval from a base contracting officer) prior to the departure of SOFA-covered contractor personnel.

Consequences of not completing the LOA include being turned around by Japanese customs upon arrival into the country. Depending on the scope of the contract, logistical support may be authorized by the installation commander, for items mentioned below (see DFARS Clause 252.225-

7976(b)(4) for more information):

(A) Base Exchange, including exchange service stations, theaters, and commissary

(B) Emergency medical care, on a reimbursable basis

(C) Postal support, as authorized by military postal regulations

(D) Local recreation services

Logistical support measures will be determined prior to the award of the contract. Contractors need to input employee information into SPOT for the working of the LOA, IMMEDIATELY AFTER the award of the contract. A required USFM Form 27, "Contractor Employee Acknowledgement" form must also be completed by the contractor, when applicable. Please contact the following personnel from 374 CONS/PKB for more information:

7. QUALITY CONTROL

7.1. QUALITY ASSURANCE. The Government will evaluate the contractor's performance under this contract by appointing Contracting Officer Representative (COR) to monitor performance and ensure services are received. The COR will evaluate the contractor’s performance using monthly inspections.

Upon completion of the services, the COR shall perform an operational check of the equipment. If the equipment fails the operational check, the contractor shall re-accomplish the services at no additional cost to the Government.

7.2. PERFORMANCE EVALUATION MEETINGS. The contract manager may be required to meet with the COR and the CO 30 days after commencement of the contract. Meetings will be as often as necessary thereafter as determined by the CO.

7.3. PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

7.3.1. KEY CONTROL. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated unless authorized by the Government. The contractor shall develop procedures covering key control that will be included in the quality control plan. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by the contractor's employees to permit entrance of persons other than contractor's employees engaged in performance of assigned work in those areas.

7.3.2. LOST OR DUPLICATED KEYS. The contractor shall report the occurrences of a lost or duplicated key to the CO. In the event keys issued to the contractor, are lost or duplicated, the contractor will be required, upon direction of the CO, to re-key or replace the affected locks or perform re-keying. When the Government performs the replacement of locks, or re-keying, the totalcost of re-keying or replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system, and the total cost deducted from the monthly payment due.

7.3.3. CONSERVATION OF UTILITIES. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operation under conditions that preclude the wasting of utilities, which shall include:

• Lights shall only be used in areas where and when work is actually being performed.

• The workers shall not adjust mechanical equipment controls for heating and ventilation.

• Water faucets or valves shall be turned off after the required usage has been accomplished.

7.4. HOURS OF OPERATION

7.4.1. NORMAL BUSINESS HOURS. Business days are considered Monday - Friday, 0730-1630. The contractor will maintain customer service hours during this time unless identified as a recognized holiday in paragraph 12.2.2.

7.4.2. RECOGNIZED HOLIDAYS. The contractor is not required to provide non-emergency service on the following days:

• New Year's Day 1st of January

• Martin Luther King's Birthday 3rd Monday of January

• President's Day 3rd Monday of February

• Memorial Day Last Monday of May

• Independence Day 4th of July

• Labor Day 1st Monday of September

• Columbus Day 2nd Monday of October

• Veteran's Day 11th of November

• Thanksgiving Day 4th Thursday of November

• Christmas Day 25th of December

8. CONTRACTOR PERSONNEL PERFORMING IN JAPAN

8.1. DFARS Clause 252.225-7976 "Contractor Personnel Performing in Japan." (DEVIATION 2018-

O0019) applies to this contract. Applicable references include USFJ Instruction 64-100, the full text of this clause, and USFJ Form 27.

8.2. In summary, this requires contractors desiring to acquire status under Article 1(b) of the Status of

Forces Agreement (SOFA) between Japan and the United States as members of the civilian component, to be registered via the Synchronized Pre-Deployment and Operational Tracker (SPOT), in addition to any contractor personnel performing work under this contract in Japan. Link:

https://spot.dmdc.mil/privacy.aspx

8.3. LOGSITICAL SUPPORT. The following privileges shall be extended in accordance with current U.S. Department of Defense Directives, Military Base Inter-service Support Agreements, and the SOFA of 19 January 1960 (as amended) between the United States of America and the

Government of Japan.

• Entry into and exit from Japan as “exempt personnel.”

• Duty free import-export into and from host nation.

• U.S. customs exemptions under PL 89-436.

• U.S. customs exemptions under the Tariff Act of 1930.

• Base or Post Exchange (BX/PX), commissary, exchange service station, and theater, subject to

Merchandise Control Directives.

• Laundry and dry cleaning facility use.

• Military banking facility use.

• Transient billeting facilities on a space-available basis, not to exceed three days and three nights.

• Open mess (club) membership, as determined by each respective club.

• Casualty assistance (mortuary services) on a reimbursable basis, as specified in AFI 34-501 and other governing instructions and directives.

• Routine medical care to be provided on a reimbursable basis, in accordance with AFI 41-115 and other governing instructions and directives. (Additionally, employees other than U.S.

citizens are entitled to emergency medical treatment at medical facilities for injuries incurred when performing duties under this contract. The Government will bill the Contractor and obtain reimbursement from the Contractor for any such treatment).

• Dental care is limited to relief emergencies on a reimbursable basis.

• Postal support as authorized by governing instructions and directives.

• Local recreation services on a space available basis.

• Armed Forces Recreation Center on a space available basis.

• Purchase of petroleum and oil products.

Whenever the word “reimbursable” is used in the aforementioned privileges, it means that the contractor shall pay the U.S. government for the services rendered and/or supplies utilized.

The above privileges will be granted to U.S. citizen personnel so long as they are employed under this contract (including employees hired less than 12 months). However, any violation of these privileges will be cause for immediate withdrawal of such privileges for the principal and/or his dependents, and could result in total loss of such privileges to all technical representative personnel under this contract.

It is agreed that withdrawal of any or all of these privileges for reasons cited in paragraph (c) above, will not affect nor constitute grounds for delay in or nonperformance of any portion of any contract, nor will such action form the basis for any claim against the U.S. Government, based on the contract or any portion thereof.

Contractor minor dependents of U.S. citizens are authorized admission into DODDS. Per DODEA

Regulation 4.3.1.3 – Minor dependents of U.S. citizens who are full-time defense contractor personnel whose organization has executed contracts or other agreements with the DOD when the applicable contract or agreement authorizes dependent education in the DOD dependents schools shall be enrolled on a space guaranteed basis.

8.4. Logistical support measures will be determined prior to the award of the contract.

8.5. Contractors need to input employee information into SPOT for the working of the LOA, IMMEDIATELY AFTER the award of the contract.

8.6. A required USFM Form 27, "Contractor Employee Acknowledgement" form must also be completed by the contractor, when applicable.

8.7. Please contact the contracting officer for this requirement for more information.

9. DEFINITIONS

9.1. STANDARD DEFINITIONS.

• Communications and Information Systems Installation Records (CSIRs): A Government program designed to store and maintain communication records.

• Contracting Officer Representative (COR): A Government person responsible for surveillance of contractor performance.

• Performance Plan (PP): An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the contractor.

• Quality Assurance: Those actions taken by the Government to assure services meet the requirements of the PWS.

• Quality Control: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

• TRIRIGA: A Government system to create and track all workorder requests to the Civil Engineering

Squadron (CES).

10. APPENDICES

• Appendix 1: Government Facilities

• Appendix 2: Government Furnished Property

• Appendix 3: Equipment Inventory Type

Appendix 1

APPENDIX 1 GOVERNMENT FACILITIES FOR CONTRACTOR USE

The contractor will use the following facilities:

Building 1247 is Fire Station 2 on the installation and the contractor has 1 room for office space. Dimensions are as follows:

Office/lobby space: 15x26 square feet

Total space: 15x26 square feet

Appendix 2

APPENDIX 2 GOVERNMENT FURNISHED PROPERTY

1. The data below is an inclusive list of the Government Furnished Property for performance of the contract and items listed are incidental to the performance site.

Item # Description Condition

Issued Qty Remarks Price

1A Desk Good 1 N/A $150

1B Dual Screen HP computer Good 1 N/A $210 1C Desk Chair Good N/A $110 1D Two Drawer File Cabinet Good

1 N/A $60

1E Work Table Good 1 N/A $250

Appendix 3

APPENDIX 3 EQUIPMENT INVENTORY TYPE

The following data is the Government's inventory of current equipment at Yokota Air Base. All equipment is subject to replacement normally on a 1 for 1 basis with like items.

APX Portables

APX Mobiles

APX Consolettes

XTS Portables

XTL Mobiles

XTL Consolettes

Motorola LMR Consoles

Motorola Remote Desk sets

Motorola Vesta E911 Telephone

System Voice Recorder