Chromatography System Vendor Questions and Customer Responses.docx

1. Question- Section 6 you have "potassium carbonate eluent generator cartridges and carbonate mixer kits and brackets" as required components. This is a form of eluent generation specific to our competitor, but does not affect the application whatsoever. We have our own way to produce eluent from a concentrate and pure water, but it is not done electrolytically. If this was amended to "all components required for automated eluent production" we would qualify.

Answer-**Concur

2. Question- Section 9 is the same issue. Again, we can automatically make eluent from a concentrate, however we do not do this electrolytically from a cartridge. If this entire section could be amended to "System must include all necessary components for automated eluent production" we would qualify.

Answer-** Concur

3. Question- Metrohm includes 10 years’ worth of anion suppressors covered under a warranty with each of our instruments sold. This is typically valued at $9,000, which would be included in our bid for no additional charge. Would you be interested in amending the bid to include this as it would ensure the long term cost of operation of the instrument remains low?

Answer-**N/A

Additionally, please answer the questions below on the specifications:

1. Question- Will the customer be supplying their own computer?

Answer-**Yes

2. Question- Will these systems be run from one PC or will they require one for each?

Answer-**One PC per instrument

3. Question- Is this a new lab or updating/expanding to and already existing lab?

Answer- **N/A